Scrolling Gallery not showing

abloomortwoMember

I am a new user to Aucitva and seem to be having the same problem as some other users - the scrolling gallery only shows on some listings. This is very frustrating and I have spent a lot of time trying to correct it. At the moment I feel I would be wasting my money if I re-registered once my free trial is over.

6/15/135:12 PM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi abloomortwo,

Thanks for contributing to our forum. I just reviewed all of your active eBay listings and confirmed the Auctiva scrolling gallery is present in each one. However, if you are using the Chrome browser and you still cannot see the scrolling galleries in your listings, you may be encountering the issue discussed on the following thread:

https://community.auctiva.com/e...5609321/m/7167005136

If you need any further assistance with your account, please feel free to contact our Customer Support team by mousing over the “Help” tab on our site and selecting the “File Support Case” option.

-Mike

6/17/1310:30 AM

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