Skip to main content

I added auctiva to my listings so I could take advantage of the scrolling window. The code implanted itself into the HTML of all my listings, meaning that the window should of displayed.

When I look in my account settings, it shows me the window working fine with my own listings,and when I look at other sellers scrolling windows I am able to view them fine.

However mine is a large blank box, saying that I need flash player installed to view. I have flash player, so it is not this.

I tried to give up on the whole thing as it seems too bothersome, so I cancelled the account, however I then found out that to remove the scrolling window from each listing I would have top go into the code and manually delete each and every one. ???? This is just a nightmare. So I reactivated my account.

It would take me to long to remove the scrolling window from each and every listing, therefore it is easier to get them to work. But they are not. Any ideas, anyone?
Original Post

Replies sorted oldest to newest

It is flipping annoying to say the least. On my listings, its says "To take advantage of this feature, you must have the latest version of Flash Player." I have Flash Player though. I have had a response back through the Auctiva Help Desk, and even they dont know what is causing it. It displays fine in Mozilla apparantly. So the problem is in IE7. Hmmm!
Same here..Everything was working fine yesterday..? but I got ticked off about a sellathone ticker in my auction? I Never signed up for it? I cant even go to their website to make the info hidden as I am not register but they have all my info? Customer service told me to go to Auctiva as they are the ones still linking the account..Something about I had a 30 day free trial and it expired sept 27? What the heck..I havent sold anything on ebay since last December and just started again in october? and havent even been on any of these sites? Well I went into auctiva and turned off the sellathone dohickey, pop up comes up and says please reconcider, its their way of making money and not having to charge us for auctiva...I clicked no anyway because the ticker was hurting my auction..It was wrong and a guy said I lied to him when I emailed him back and said I had 15 watchers on that certain auction and wont add a buy it now to it, sellathone was saying only one and obviously he seen that? If 15 people are interested in that item the buyers will go higher on their bid to make sure they get it..Sellathone saying 1?!!!! So today I have no pictures scrolling..Coincidence? Doubt it.. This ebay 3rd party is becoming a head ache..I'm being used as an ad and my curious auction viewers click on that, then click on the sellathone icon and pulled away from my auction? I even did it and clicked out of the wrong window and was off of ebay completely? Confused

Add Reply

Copyright © 1999-2018 Auctiva.com. All rights reserved.
×
×
×
×
Link copied to your clipboard.
×