Hey All Need some Input here, I listed this topic Last Night, Member8880 gave great suggestions. BUT today there is no solution!
POST""About 2 hrs ago I sold an item. I recieved the Customary "your item sold notification"
Next Recieved was the " Paypal Payment Notification"
So everything is honky dory right...not!
Buyer sends me a note "paid for this item through Paypal and then received a notice saying it was not available. Will you please advise?"
I reassured her everything was fine with her purchase and that it would be shipped in the am with my other orders. I also requested her to please "forward" a copy of the e-mail she recieved to me.
Now this Item I relisted thru, Ebay not Auctiva.
Does Auctiva send winning bidders notifications, I have not set up any sort of emails for my buyers via Auctiva. At Least I dont think I have.
The only thing I could think of, is that I relisted it thru E-bay so perchance does Auctiva not recognise the item as being relisted, then sends an e-mail to the buyer saying product unavailable?
Also I just found out thru the forums, is it true that an Item relisted thru Auctiva does not recieve the insertion fee back if the product sells? Or is that an old post and things have changed?""END POST
RESPONSE FROM BUYER THIS MORNING " Sorry I deleted all my temp files & Emails last night to clean out my PC, wouldn't you know it that you needed one of the emails ...Sorry"
OK So there is no way to know where this came from (the email that had been sent to buyer)
So my solution would be...Change my Ebay ID and the Domain Name in AUctiva. I also changed all my Passwords in Hotmail & PayPal.
Question : WHICH do I Change FIRST for Least Interuption To My Listings and Accounts on Ebay & Auctiva.
CAN THIS BE DONE SMOOTHLY, OR Does ANYONE Have experience with Changing Either the DOmaine Name and/or Ebay ID and Having Massive Problems!!
Is doing one or the other going to shut Down my listings Like when I signed UP for Auctiva??
I Need some Experiences from Members, On the EBAY ID CHANGE or AUctiva Domain Name Change/ or BOTH
As I have nothing to hand over to security: I think this is the best I can do!
I appreciate Your time & Input. Thank-you Nanc