Sellathon Feature: Get your counter automatically appended along with StoreWindow

Hi, this is all very well but having the sellathon counter outside of a subscription shows stats that I do not want others to see.

At present I have the base susbcription and have made most stats private. However I am unlikey to want it continuously, whereupon all stats via the counter will default to public again on subs expiry. At which point the counter is a liability, what annoyed me was that I did not realise these stats were public until I saw it on another thread here.

Would you please make these stats private by default, as far as I know you have acquired Sellathon so you could do something about it if you wanted too.

does this have anything to do w/ the fact that ALL my auctions have disappeared from my tracking page?? i have NO auctions in my folder, as opposed to 18 this afternoon!! HELP!!

Will all of the Sellathon tools be available or just a generic counter with the public stats that I agree are a liability.

I agree with Choo and AuctionDiva..

I find the public stats being able to be viewed a liability.

Will it be a generic counter or will we have the broad stats that are available to those that have the subscription?

Also, the stats seem to always be way out of date (showing auctions long ended and not some of the most recent).
It apparently counts when you look at your own auction. I guess you could look at your auction numerous times making it appear to other lookers as if there was more interest than the actual number of views.

I agree with those who find the ability for the public to see stats a problem. Also I found that clicking on the counter would show stats for long dead auctions.

When I started out using Auctiva, I used the counter in all my auctions. I found the Sellathon features useful during my free trial, but not enough for me to pay the fee to continue. Then when I saw the disadvantages noted here, I stopped using the counters.

This change is a solution in search of a problem. The reason people are not using the counters is not because it was difficult to put them in the auctions, it is because of the problems noted here. If it helps Auctiva to have people use the counters, fix the problems with the counters. I for one would happily go back to using the counters if these problems were fixed. I would also probably use the sellathon stats if they were cheaper. I am a small seller, sometimes with just a few hundred a month in sales, so adding $5 per month to my costs is too much for me.

Hi queen_mab, I think that if your subscription had expired then you would not even be able to login let alone see the tracking page.

For those of you who would like to use the Sellathon counter for hit count tracking purposes, but do no like the gallery data that is being displayed, you can file a Sellathon support case to request that information to be hidden.

I know many of you don't see an advantage for this new feature, but we do have many users who are using Auctiva for the free Store Window, but not actually posting with us. These users will now have the option of having a sellathon counter where they were not able to before.

-Kevin

Kevin - not so sure they will looking at :-

Everything Else - How to keep buyers from seeing your Sellathon stats - Posted 06 December 2006 11:28 PM

By glitzytreasures

Quote "Well, I contacted Sellathon directly and this is their response:

As your account is expired, we will not honor any of your previous settings. If you wish to have access to these settings, you may purchase a membership."

I am afraid they do not seem to agree with you Kevin unless you guys have spoken to them since.

Well Guys, I am a Very Small Time Seller, and I do not like the idea of pootential buyers seeing my stats in light of a BEST OFFER deal. All I know is the one time I tried to use Sellathon, I forgot whatever password I had set and I never could use the free trial. I used a counter when I used to list directly through ebay and found it very helpful. I also kept it hidden from the general buying public.
JeanMarie*s

quote:

unless you guys have spoken to them since.

Does buying them since then count?

.

In which case Jeff would you please get the default or at least the option to hide available without having to resubscribe or file a support request.

Surely it is better that sellers still use the counter and prospective sellers see the options available than us business cautious types dropping it altogether.

I too want to control what the public sees and where did all my Auctions go on my Listings! bad bad bada

quote:

Originally posted by Auctiva Kevin K.:
Starting July 10th, Auctiva will begin auto-appending a free Sellathon hit counter to all listings for our users. -Kevin

if it's free, how come i was charged TODAY, by sellathon, and 4.95 was taken out of my paypal account TODAY, july 10th??? how come i got charged the first day it's FREE???????

went to check my 'PAID' subscription stats -== The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings. ????

yeah, my paypal receipt has a link to sellathon.com ... which does not open, and i cannot get into my sellathon stats!

There is an account setting to turn off the counter.

Is this the reason Viewtracker has been down all day?

"~Auctiva, a provider of free tools for eBay sellers, has acquired Sellathon, publisher of eBay analytics tool ViewTracker. Auctiva will continue to operate Sellathon separately and plans few changes to the ViewTracker tool.~Auctiva is a good home for Sellathon. "It's a good strategic fit," Yeager said. "Our customers will be taken care of and not exploited." ~

It is also a very good idea not to host the HELP FORUMS of SELLATHON on the parent site, Help forums should always be available even when the parent site is DOWN!
"

I have subscribed to Sealthon for 2 years. This morning I cannot log in and just received a notice from Pay Pal that my automatic monthly deduction has been canceled.

I did NOT cancel it. Who did?

I have not received my full month of service for what I already paid.

I am posting here because I know Auctiva bought it. Please let me know what is going on?

The site is down and I cannot even log into the forums.

I think there must be some problem with the integration since counters are to be added today.

Maybe a Sellathon support area on this board would be good since the other one goes out along with Viewtracker.

Will somebody be responding to issues on the Sellathon forum?

There was an issue with the Sellathon site that was resolved right around 9:30am. During the downtime you would not have been able to log into ViewTracker.

Hollyhock, I'm not sure why your account was refunded. I'll pass that onto the support staff.

For those with technical or billing questions, it's best to file a support case here:
http://www.sellathon.com/support.html

One quick note:
The free version of the Sellathon counter does not include the ViewTracker functionality. This is just for the free Sellathon hit counter that Auctiva will append to your listings automatically and you'll be able to view your hit totals on the Auctiva listing pages.

-Kevin

I did not see this addressed, sorry if it's a duplicate. I have not ever been a paying subscriber to Sellathon, although when I first started with Auctiva I used the trial ID until it expired. I want to turn on the now free Sellathon counter, and get back into the Sellathon site to view the information. I tried my login at Sellathon and it informs me that I am (still) expired. What do I need to do to get the benefit of the new free feature?

FYI - View tracker has been down for a few hours now.

Some of the paying users don't sound to happy.

Hi, it's in trouble due to an eBay change, down for how long it is not known.

This ex-user is not happy, just cancelled my renewal due tomorrow instead of upgrading although to be fair eBay is upsetting a lot of sellers and buyers lately.

I'm a long time user. Several outages a month is trying my patience as well.

It is also a very good idea not to host the HELP FORUMS of SELLATHON on the parent site, Help forums should always be available even when the parent site is DOWN!

Again today, the whole site is down.

Again. The entire Sellathon site is down.

The down time one might expect from a free service.

It comes up for me:
http://forum.sellathon.com/

quote:

Originally posted by Auctiva Jeff:
It comes up for me:
http://forum.sellathon.com/

It is working at the time of your post: 8.18pm, it was not working when Henderson posted at: 7.52pm and when I posted at: 4.52pm.

Yes, it does re-emerge, it still would be nice if the forums didn't go down when the main site does.

and while we are on the subject. SOMEONE! had better change the front page, so the news is a little more up to date!

Latest News:

January 11, 2005:
Sellathon launches Version 3.0 of its popular ViewTracker software for eBay - GOOGLE NEWS

quote:

Originally posted by Auctiva Jeff:
It comes up for me:
http://forum.sellathon.com/

I do not think that anything infuriates me more than an "IT support type" comment like that

Are we to take from that, that support did not know the VT service and forum were ever down?