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Seller Details - Contact Section

G geoMember
I'm way out of the loop - haven't listed for almost a year and not since eBay said we can't include email addresses in listing.

I used to have that in the Contact Section. Now that we can't can someone please fill me in on what we Can put in the contact section? Are we allowed to put in a customer service phone number or some such? What do you do?
Geo
Original Post
A auctivamikedAuctiva Customer Support Manager
Hi Geo,

Thanks for contributing to our forum. Since eBay no longer allows sellers to include email addressed within the descriptions of listings, many sellers have changed the Contact Us sections of the seller details profile to encourage viewers to use the “Ask a question” link at the bottom of the listing if they have any questions.

If you would like to read over the full details of this policy change that took place in Fall of 2011, you can check it out on the following page on the eBay site: http://pages.ebay.com/sellerin.../news/links2011.html

I was unable to find any definitive information regarding whether it is permissible to include your phone number within item descriptions, but that may very well be allowed. I recommend checking in with eBay's customer support team to confirm just to be on the safe side.

Welcome back!

-Mike

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