Set-up won't allow for 0% commission

fashionfairiesMember

I'm selling some items for family and want to keep track of their fees (so they can pay them from the proceeds of their auction), but don't want to charge them commission (they are family, after all)...
The commission set-up won't let me use 0% for the fixed percentage, or $.00 (or even $0.00) for the fixed rate. Is there a minimum commission charge required for this type of arrangement, or is there another way to set it up?

11/30/086:07 PM

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mrfinisherMember

don't click the box for consignment where it says is this a consignment item. just finish your ad and post it.

11/30/086:19 PM

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auctivamikedAuctiva Customer Support Manager

Hi FashionFairies,

Our consignment functionality does not support using commission plans that have commission rates/fees of zero so, if you would like to use our consignment tools to track these items, you will need to enter a positive value in that field. You could always disregard that fee when it shows up on the payout reports you create after the items sell.

Alternatively, you could just sell these items without using our consignment functionality (as mrfinisher suggested) and just look up the fees in your eBay and Paypal accounts.

If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

12/9/085:17 PM

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fashionfairiesMember

Thanks for the response....
I was able to plug in .01 for a fixed commission, so I'm good to go (and I think family can pay me a penny for my trouble!).
Appreciate the info!

12/10/089:12 AM

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