Filed a support request and got this - they are sending it to their Senior Support officer for his further considerations. -
Hello,
I apologize for the inconvenience. I am forwarding your case to my Senior Support officer for his further considerations in regards to this issue and this issue will be resolved by Monday.
I apologize for the inconvenience caused and appreciate your patience.
Thank You,
Auctiva Support.
contact ebay through the help page:
>CLICK 'HELP'
>UNDER EBAY HELP ON THE LEFT NAVIGATION, CLICK 'CONTACT US'
>DOT THE BUBBLE NEXT TO 'SELLING AND MANAGING YOUR ITEM'
>UNDER "STEP 1" SELECT THE SUBTOPIC "BILLING AND SELLING FEES"
>UNDER "STEP 2" SELECT ANOTHER SUBTOPIC, "REQUEST A LISTING FEE CREDIT OR REFUND'
>CLICK THE 'CONTINUE BUTTON'
>THE NEXT PAGE HAS "LIVE HELP" WHICH I LOVE!! HELP WHEN YOU NEED....HMMMM NOW THAT'S A CONCEPT
OR YOU CAN EMAIL THE ITEM NUMBERS THAT YOU WANT TO BE REFUNDED.
HOPE THAT HELPS
>CLICK 'HELP'
>UNDER EBAY HELP ON THE LEFT NAVIGATION, CLICK 'CONTACT US'
>DOT THE BUBBLE NEXT TO 'SELLING AND MANAGING YOUR ITEM'
>UNDER "STEP 1" SELECT THE SUBTOPIC "BILLING AND SELLING FEES"
>UNDER "STEP 2" SELECT ANOTHER SUBTOPIC, "REQUEST A LISTING FEE CREDIT OR REFUND'
>CLICK THE 'CONTINUE BUTTON'
>THE NEXT PAGE HAS "LIVE HELP" WHICH I LOVE!! HELP WHEN YOU NEED....HMMMM NOW THAT'S A CONCEPT
OR YOU CAN EMAIL THE ITEM NUMBERS THAT YOU WANT TO BE REFUNDED.
HOPE THAT HELPS
Sitting here and listed about 6 items and when I clicked post Auctiva said it was posting to ebay ... NOT!!!
All that d*mn time wasted plus all the descriptions for each auction ...
After all these years with Auctiva I think I might have to join the hundreds who got smart and left Auctiva!
Unbelievable .... please fired someone and hire someone who knows what they are doing!!! You are losing customers.
[quit asking about competitors here or i'll be forced to set your account to be moderated. this isn't the place to ask or discuss that.]
All that d*mn time wasted plus all the descriptions for each auction ...
After all these years with Auctiva I think I might have to join the hundreds who got smart and left Auctiva!
Unbelievable .... please fired someone and hire someone who knows what they are doing!!! You are losing customers.
[quit asking about competitors here or i'll be forced to set your account to be moderated. this isn't the place to ask or discuss that.]
Many just love Photobucket for free hosting. I use it to post photos to the discussion boards on ebay. BTW Picasa 2 is a great free photo editing program and they do improvements to it periodically.
WELL....
after nearly 2 hours for ONE sax part, I get this:
"Not Posted : Reschedule Item
View Error
Edit Listing"
Going to list straight through eBay now...
after nearly 2 hours for ONE sax part, I get this:
"Not Posted : Reschedule Item
View Error
Edit Listing"
Going to list straight through eBay now...
Don't Fet- Bulk Lister feature is coming soon.LOL
Well, I left SD for the same reasons I will have to leave Auctiva. Free or not, I would still like it to work. Two scheduled items say "posting" for the last hour. Two that I launched are "processing," none of which have shown up on eBay. I am also a part time seller, but I still need the money! No listings, no money. Time to look for something different, I guess.
I spent a lot of time getting every thing in my auctions just right. I posted them and auctiva sent messages saying the my auctions were posted to ebay. Well then WHERE ARE THEY ? I don't see them at all.
Could someone tell me...is there a lag time between posting the auction and the listing actually showing up on E-bay?
Why don't my auctions post? Where are they? Why don't things work????????????!!!
Could someone tell me...is there a lag time between posting the auction and the listing actually showing up on E-bay?
Why don't my auctions post? Where are they? Why don't things work????????????!!!
Same Problem Here, My Listing Has Been Posting For A Hr. Now, Tried To Cancel It And Was Just Going to Go Thru ebay But It Wont Let Me Says Its Posting , well Post Already Then , This Is Really getting OLD !!!!!!!! Not Happy !!!
There Lost In Never Never Posting Land LOL Sorry But Needed A Good Laugh !!!
All the same problems here. Slow slow slow. I got up at 6AM this morning to list 100 items and I got 13 in. Took me the whole day since I just had to list one, get error, come back 20 minutes later and list another one, etc.
So irritating. I probably lost $300-$400 this week since I won't be able to list again until next weekend.
I have been using Auctiva for 6 months and am sorry to say goodbye. I'd rather pay $15/month and actually get in listings instead of losing potential money. I have always noticed the lag on weekends, but it has never been this awful!
Lamentable. If Auctiva actually worked it would be so unbelievably fantastically perfect.
So irritating. I probably lost $300-$400 this week since I won't be able to list again until next weekend.
I have been using Auctiva for 6 months and am sorry to say goodbye. I'd rather pay $15/month and actually get in listings instead of losing potential money. I have always noticed the lag on weekends, but it has never been this awful!
Lamentable. If Auctiva actually worked it would be so unbelievably fantastically perfect.
We've found the problem with our Cisco firewall that was causing this issue. We've made a work around for now and will install permanent fix soon.
This should alleviate the intermittent, but extremely slow periords that started Saturday afternoon.
The overall slowness during peak periods will continue until we're able to optimize some of our programming and do some software updates which should taken another 10 days or so.
This should alleviate the intermittent, but extremely slow periords that started Saturday afternoon.
The overall slowness during peak periods will continue until we're able to optimize some of our programming and do some software updates which should taken another 10 days or so.