Stated Insurance To be Competitive with USPS

soldittodayMember

I would suggest a stated value insurance like UPS/USPS. That way Auctiva is competetive.

USPS and UPS give the option to select the amount of coverage. In other words, if I sell something and the combined shipping and cost is $100.01 am I stuck paying an extra $0.75($2.45 - $1.70) for $0.01 of coverage?

Any transaction were the shipping cost pushes the total to the next tier Autiva is actually more expensive.

Here is a direct cut and paste from my account:

Transaction Details

Quantity Title Item Cost Total
1 Dish Network DP-301 DP301 Receiver Yellow Card Remote 9708779206 $46.22 $46.22

Subtotal:$46.22
Sales Tax:$0.00
Shipping:$16.22
Shipping Insurance:$0.00
Adjustments:$0.00
Total:$62.44

If the information above does not reflect the current state of the transaction, please use the button below to import the most current data from eBay.

Purchase Auctiva Shipping Insurance
Amount of insurance: $62.44
Cost of insurance: $1.70
Please confirm that you would like to purchase $62.44 of insurance for $1.70. The $1.70 will be due to Auctiva
--------------------------------

In this transaction USPS would only charge $1.35 for insurance on the item ($46.22)

Thanks
Mitch

6/6/066:20 PM

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Original Post

Replies sorted oldest to newest

cakethingsMember

Mitch,

Do you use Auctiva checkout, or do you manually purchase insurance for each sale?

I noticed over on that closed thread that you are still having a hard time believing my posted insurance prices.

The only explanation that I can come up with is that I do not use Auctiva checkout.

6/7/066:23 AM

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rickbradfordMember

I would either (a) file a support request to find out why you were charged more, or (b) take it up with U-Pic.

6/7/067:45 AM

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soldittodayMember

quote:
Originally posted by cakethings:
Mitch,

Do you use Auctiva checkout, or do you manually purchase insurance for each sale?

I noticed over on that closed thread that you are still having a hard time believing my posted insurance prices.

The only explanation that I can come up with is that I do not use Auctiva checkout.

Cakethings,
The cut and past from the other post was not through Auctiva checkout.

I have just had a different experience with the pricing.

I did file a support case before my original post and I was told that I was being charged the correct price.

Cut and past from my support case....

Posted Wednesday, 5/31/2006 2:46:58 PM
--------------------------------------------------------------------------------
Hi Mitch,

Nope...the amount of coverage of an Auctiva shipping insurance policy is exactly the cost of the item + cost of shipping. There is no way to purchase an Auctiva Insurance policy based on stated value.

So yes, if the amount was $100.01, you would be stuck with the rate for the $100-$200 price range.

Thank you,
Auctiva Support

6/7/062:33 PM

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wayoutwestMember

quote:
Originally posted by SoldItToday:
would suggest a stated value insurance like UPS/USPS. That way Auctiva is competetive.

USPS and UPS give the option to select the amount of coverage. In other words, if I sell something and the combined shipping and cost is $100.01 am I stuck paying an extra $0.75($2.45 - $1.70) for $0.01 of coverage?

Any transaction were the shipping cost pushes the total to the next tier Autiva is actually more expensive.

while it's true that you can end up spending a little more to cover a penny or two, when the total of price + s/h ends up barely crossing over a price bracket, i personally dont see how it would be feasible to make it where the seller inputs the amount to cover.

In a fixed price situation, this would be possible and feasible, but in a auction format you wouldnt know the total until the auction ends. and to manually input how much to cover would mean that the customer would have to wait to pay until the seller went and punched in how much of total to cover with insurance. (which would be an inconvenience to both the seller and the buyer, and this delay could result in lost sales, non-paying bidders, etc.).

not trying to be argumentative, just trying to look at your suggestion from various angles.

6/7/063:09 PM

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