i have the scrolling window which is half empty, the empty ones say no pictures available when they are available. how do i get them in the window, thanks
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Hi sammy7,
Thanks for letting us know. I have initiated a command to create your missing Auctiva store/store window images and you should see the results within 30 minutes or so.
Our engineering department is aware of this issue and is currently working on a fix, however, at this point, I do not have a good idea when it will be resolved. In the mean time, whenever you encounter a similar problem, please let us know by filing a support request, and we'll get it corrected for you as soon as possible.
-Mike
Thanks for letting us know. I have initiated a command to create your missing Auctiva store/store window images and you should see the results within 30 minutes or so.
Our engineering department is aware of this issue and is currently working on a fix, however, at this point, I do not have a good idea when it will be resolved. In the mean time, whenever you encounter a similar problem, please let us know by filing a support request, and we'll get it corrected for you as soon as possible.
-Mike
thanks. the photos have appeared but i have changed the color scheme how long does does that take to change.
Hi sammy7,
The changes you have made to your store window color scheme will only be reflected in listings posted after that change was made. The store window colors are specified within the store window HTML code, so these changes will not affect listings that were already posted.
-Mike
The changes you have made to your store window color scheme will only be reflected in listings posted after that change was made. The store window colors are specified within the store window HTML code, so these changes will not affect listings that were already posted.
-Mike
hi. i have posted another listing to try it after changing colors but there is no window at all on the listing, it was item relisted does that matter.quote:Originally posted by sammy7:
thanks. the photos have appeared but i have changed the color scheme how long does does that take to change.