Template & Description Section Blank

visionquesttradersMember

Hello I am trying to list new items and everytime I pull up my template the description section comes up blank and doesn't show my template. I have used IE & Firefox and it does the same on both browsers. Is anyone else having the same problem?

9/29/066:16 AM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi vision quest traders,

If you are using a custom template, please view the following community forum thread entitled "How to Receive Help Creating Your Custom Template": https://community.auctiva.com/eve/forums/a/tpc/f/6881044121/m/9591022521

If you are using an Auctiva template, please file a support case regarding this issue using the appropriate link on our help page:

http://www.auctiva.com/free_auction_software_help/help.aspx

-Mike

9/29/064:19 PM

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<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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