I have run across this too, occasionally. I never filed a support ticket because it didn't matter that much to me and it was easier to just use a different template. I have also had the experience of clicking on one template and something totally different will pop up.

No ideas or advice,sorry, but you are not the only oneSmile
Hi cybernetuk,

Thanks for contributing to our forum. We have indeed received reports of this nature with respect to some of our templates following the released of the latest versions of some browsers and our Design team is working to address these template issues as we become aware of them.

I have confirmed that we have logged this issue with the “Rapunzel” template in our system and, although I am uncertain when it may be resolved at this time, we will update you through the support case you filed on the subject when any additional information becomes available.

If you notice similar behavior with other templates in our library, please contact our Customer Support team directly to let us know and we will make sure they can be addressed as well. We apologize for the difficulties.


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