TEMPLATES NOT SHOWING UP

FOUND THIS INFORMATION FROM AUCTIVA:

We are currently experiencing a technical problem that is causing the template images not to show up in the saved listings and listing previews of certain items. Our engineering team is currently working on correcting this issue and we hope to have it resolved some time on 1/9/09.

This issue only affects the appearance of the saved listing and the preview so if you post listings that are affected in this manner to eBay, the template images should show up in the resulting active listings.

LET'S HOPE IT REALLY WORKS. ANYONE TRY IT YET?

Well, just to let everyone know I'm riding in the same boat. I posted 2 auctions which said successful, but they aren't in ebay and I got no email notification that they listed. So, apparently they were not successful. I also still have problems with the templates not showing up properly and the backgrounds being just little "x"s. Not too happy about any of that...guess they will not make the goal of having these issues resolved by today's end. Hopefully it will be soon because these are the times when people mostly list. Good luck to all and a response or update from Auctiva would be appreciated.

I have the same problem with the templates not showing in preview also the profile linked to the listing is not showing either i am just getting the red crosses as already mentioned.
I tried posting on of my listings on ebay to see if all of the above would show once posted but the listing did not post and eventually failed.
I know of the problems auctiva are experiencing at the moment and hope all can be reolved asap as i post approx 60+ listings a day so my ebay shop is taking a major downturn at the moment due to me being unable to list.

This is very frustrating to wake up to, the same problems both with templates and failed listings. I'd like a response from Auctiva to see what the status is today. I think everyone is owed at least that much. This is not good at all...3 days and it can't get fixed? That kind of support and reliability makes me think spending the extra few cents in Ebay listing is worthwhile.

If the templates are not showing up in preview or saved I advise do not list to ebay. I tried this a couple of days ago and 5 listings had to be deleted from ebay and relisted because the template did not show up there either.

Templates are still not showing on the listings. How about a bit of feedback Auctiva on this?

I still also have no template or profile showing up in my preview,plus the listing scenario is still non existent.
I hope upon hope that this will be reolved by 7:30pm UK time as this is when i list.

Yeah, a word from Auctiva about this would be nice. It makes no difference if the posting issues are fixed or not. What good is posting if the template isn't working? Defeats the entire purpose....Auctiva what is the status?

I hear you an-altered-artist.
OK auctiva is a free service..good times
Yes good times indeed but if a free or subscribed fee induced listing provider i still have my complete listing database downloded within auctiva so free or not my online business has no oppertunity but to stand by and await the realignment of auctiva's services.

My templates have not been loading properly since yesterday. The background colors show up but none of the artwork/illustrations. I have 30 items ready to go on E-Bay but won't upload them until I know this problem is fixed. It has been over 24 hours that this problem has been know about on this board and where do we stand?

I have finally had success at posting to ebay after two days. But I am still having a issue with my templates. Not only is it not showing up on my saved listings in Auctiva it has now vanished from ebay. All of my new and old listings do not have any templates. I have been trying to get this resolved since yesterday with no success. I was wondering if anyone else has had this problem. If you have has it been resolved and how did you do it.

Templates are still down. It is now starting to get annoying because of the length of time they have been down. I am a patient person but sheesh it just keeps being one problem after the other

They aren't showing up when making the listing but when they show up at eBay they are there. At least that is what is happening for me. Go ahead and do one and see what happens, :-).

Jan, when you previewed your listing in Auctiva, were you getting little cracked or torn squares in the corners and elsewhere in the template, like a broken connection symbol? That's what I'm getting. Are you saying when my scheduled listings (yeah, I know, scary to be scheduling) show up on Ebay tomorrow, the templates will be intact? thanks.

Yes, that is what mine have been doing. Can't see much when making my listings but when I go to them in eBay they look just like they should. Not sure what the problem is but it doesn't really seem to be hurting anything. Hope all goes well for you.

I agree I just sent one over to ebay and the template showed up. I think I will delay listing anymore just incase they disappear. It can happen and I dont want to have to take 50 listings off and relist

I listed 42 tonight and all worked fine. I think you are probably OK but you need to do what you feel comfortable with. Have a great weekend! :-)

Great news Jan i will try to post a test listing now and see what happens
Will come back with the outcome shortly

Great news listings are now posting on ebay.
The problem i am now experiencing is the attached profile is continuous text without breaks plus my power seller html link is not showing as a picture just a cross.
Not a major problem but it does look a little rubbish.
Well done so far Auctiva with solving the biggest problem