Thank You Auctiva Jeff!!

Thanks form this side.

I know taking a day off to fix a free site is a bummer but we thank you.

Yes, Thanks so much to all of you at Auctiva! My husband is in tech support and having to go in on the weekends for these kinds of things totally stinks! I hope you were not taken away from anything too important!

I Love Auctiva. You have saved me money,time and energy over the years and you have the most pleasant customer service I have ever dealt with.

Thanks for all that you do!You guys are the best!

Thank you Jeff for Amazon's link. Now we can watch as the red becomes green..hopefully soon

Amazing, it only took the usual 2 or 3 hours to let us know what was going on. Kudos to Auctiva...

Sometimes it does take a while to find out what the problem is. Why don't you just stick to listing on ebay?

Hopefully Auctiva has some strong SLA's negotiated with Amazon that will give them some money back for this kind of downtime.

Maybe Auctiva could negotiate with Ebay to relist all affected listings for free.

It might ease the angst all the way around.

Ebay has never cared about entending auctions when it was their site that went down. We never got any credit for that. And their site used to go down a lot.

It doesn't hurt to ask and I am pretty sure that Auctiva has strong pull with Ebay. Nothing like numbers to show strength.

Progress is being made. If you go to the link Jeff provided in his announcement, then click on MORE where the RED marks are, there is a message posted at 2:36pm stated they are starting the multi-step procedure to get this back up and running. Communication to all of the US has been restored according to message posted at 2:19pm

Thanks Jeff, for that important Amazon link.

quote:

Originally posted by Cherylt:
Sometimes it does take a while to find out what the problem is. Why don't you just stick to listing on ebay?

And why don't you stick to posting on the Ebay boards?

Wouldn't bother me a bit since I don't post here very often anyone. Now, you be sure and have a nice day!