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I just logged into my auctiva account to make some new postings for the first time in a month (had a seller restriction) and I'm having problems.

I am paying $9.95 for this crap now?

First, the little counter at the bottom of my broswer keeps refreshing the page and I'mn losing my item description each time.

Second, when I'm typing my item description and I hit the Shift key or enable Caps Lock, I get some sort of partial message window in me description field (below). If I click outside of that box, it goes away but the page refreshes and I lose anything I've types or I lose the formatting (font/size/placement). It happens all over again when I hit the shift or caps lock keys.

What the Eff?

Original Post
Hi pearlheartgtr,

I have not heard of either of the issues you mentioned before and the menu you are seeing does not seem to be something built into our software, so I suspect you must have something running on your machine that is causing your browser to behave in this strange manner while you are on our site.

If you continue to experience this problem, I recommend contacting our customer support team using the form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

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