top bid confirmation

RogerTKRookie

I thought I had submitted a top bid--and paid the $5 fee--but I got no confirmation of my bid. How do I ascertain that my bid active?

12/13/187:05 AM

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Original Post

auctivacraigAuctiva Support Manager

Hello ROGERTK -

It sounds like you are referring to Auction Sniper as opposed to Auctiva and this is an Auctiva forum.

However, as Auction Sniper is a sister company, I am able to let you know that you can log in to your Auction Sniper account and on the My Snipes page of the account you can check the "All" and/or "Active" tabs in the My Snipes section of the page and if all is ready to go your snipe will show with a status of Ready. This indicates that the service is ready to place your bid at the lead time you selected.

If you have further questions regarding snipes or your account please feel free to file a support case from under the Help tab of the Auction Sniper site and the support team there will be happy to assist you.

Please also note that Auction Sniper has it's own community forum available here.

- Craig

12/13/1810:55 AM

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