Trouble Uploading Pictures

Hi visionquest-traders,

Thanks for contributing to our forum. We have received a few other reports of this nature this morning and our technical team is currently looking into the issue. I'm not quite sure what may have caused this to happen but I will keep you posted through this thread as we are able to find out more about this.

We apologize for any inconveniences this may be causing. If you need any further assistance with your account in the mean time, please feel free to contact our Customer Support team by mousing over the “Help” tab and selecting the “File Support Case” option.

-Mike

Hi vision quest traders,

I just received an update on this issue from our technical team and am pleased to report that we have recently made an adjustment to our system to resolve this issue. As a result, we expect that you will not encounter similar difficulties with new images that you upload into your account from this point on.

If you encounter any further difficulties of this nature moving forward, please contact our Customer Support team and we will be happy to continue working with you.

Sincerely,
Auctiva Support