Turning back on the scrolling gallery

threeriverstradersMember

When Auctiva said that they were going to a pay model, I deleted all the scrolling gallery information off my listings and canceled my account, so I wouldn't get charged. Since the scrolling gallery is still free, I'd like to add it to my listings, and turn it back on. I currently have it set to off in my new account, if I turn it on, will it go through all my old listings and add it, or will it just add it to my new listings?
Thanks!

8/17/098:33 PM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi three_rivers_traders,

If you generated a new token for your Auctiva account before turning the scrolling gallery setting back on, the scrolling gallery would only automatically be added to new listings that you post after you enabled the setting. However, our customer support team can run a command on your account to add it to the others if you contact them to request.

On the other hand, if you enabled the scrolling gallery setting before generating your token, our system should automatically add the scrolling gallery to all your listings automatically as they are imported into your Auctiva account.

You can reach our customer support team at any time by completing the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

8/18/093:46 PM

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