Unable to complete item description field

my listings will not load discription either i have been haveing this problem for about a week now i also noticed store window not loading images :-(

dont know which browser youre using, but try using IE (Internet Explorer) version 6. That's what i'm using and so far no probs. (knock on wood)

I should add that although i havent used auctiva to list anything in past couple of weeks, i have tested listing items whenever people have posted about probs and every time the system worked for me when using IE6.

hi i have manged to sort out now.
I was told of a site that would help so if anyone else has the same problem
download mozilla firefox
It works great now with all my listing.
tahnks for advice.
crafty-bitz1

I'm using firefox as instructed by Auctiva for Mac users.

When I go into the description box nothing works ... i can't format text, none of the buttons for doing so change font, color, size, center, etc.

Also, as I type I get warning sounds for each key I press, and whatever I type appears at the bottom in the find frame.. then the cursor hops to another place where I have that same letter and begins to type from there.

Basically the only thing working properly is when I use the html mode.

And the html mode is filled with <br/>'s where I don't want them. Also a mess is the </font>'s all over the place.

Photos don't load correctly into the listing. a warning pops up that some sort of script is slowing things down. When I click done things just sit there... it's iffy photos will appear. Changing the arrangement is a nightmare.

Of all the problems, the worst is trying to type in the description area...

I am also identified as a newbie .. I've been using auctiva for months now and tho I'm still learning some aspects, I am most definitely not a newbie. would appreciate another label as newbie implies that I don't know much.

"Newbie" is just relative to how many posts you've made on the forums. It's goofy, I know.

Good luck. I'm going back to school. I've been trying to convey what is going on with my scrambled descriptions for day to support, they don't seem to understand.They open up the listing snd tell me the "showcase" is 3/4 of the way down in the description. I put it at the bottom. I guess I'm not holding my mouth right.Looks like I'll spend quite a bit of time straightening them each and every one out. What a waste.

Again, good luck.
Rosemary