Unable to maximize Shipping on listing | Auctiva

I've been unable to add shipping information in the Shipping section of the listing page. Has anyone else had this problem?

2/17/1610:47 AM

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lindabelleMember

I am also having this problem. Really would like to be able to list for tonight! Auctiva, help please!

2/17/1610:53 AM

I'm having the same problem - none of the "expandable" boxes will expand.....

2/17/1611:07 AM

bluebirds15Member

same problem here, anyone up at auctiva?
I can't open up the options on shipping, marketing and payment tabs on bottom of each of the listings.

2/17/1611:09 AM

lmreichardMember

I am also having this issue. Just opened a support case.

2/17/1611:09 AM

auctivacraigAuctiva Support Manager

Hello All -

We have been experiencing some technical difficulties that have been affecting the lister page itself as well as posting and saving listings. Our engineers have made some adjustments which we believe has resolved the issue, however we suggest that you clear the cache of your browser prior to logging back in to your Auctiva account.

Please log out of your account, clear the cache of your browser and then log back in. If the difficulty persists, please let us know in a support case what occurs for you on the lister and we will look into it further.

Apologies for any inconvenience this may have caused.

- Craig

2/17/1611:19 AM

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