Using Propay With Auctiva

teddybairre60Member

Please excuse me, I'm not new to Auctiva, but new to the message board. I need help using Propay with Auctiva. I just signed up for Propay and now they're telling me that I can't use it with my Auctiva listings? Is that true? It was Propay claiming they didn't know how, mentioning the 3rd party check out. I've never used Auctiva's check out system, just use it to list, love it, but I need to incorporate it into my Auctiva listings. PLEASE HELP!

12/10/084:18 AM

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dannoMember

Hi,

From what I've read about Propay's use with the eBay system, it's integrated in eBay's Checkout System. That suggests use of eBay Checkout instead of Auctiva Checkout. You certainly can use eBay Checkout with Auctiva.

The only option that comes to mind on the Auctiva side (for checkout) is somehow using Propay with the Merchant Card feature.

I'd recommend you file a Support Request at the HELP link (top of page). Perhaps there's an option I'm missing.

Danno

12/10/084:55 AM

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auctivamikedAuctiva Customer Support Manager

Hi teddybairre60,

Thanks for inquiring about this. I just checked with our engineering team regarding this matter and am pleased to report that we expect to have "Propay" added to the available payment options on the Auctiva lister page with our upcoming site update that will take place in mid/late January.

If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx

-Mike

12/11/0812:05 PM

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