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I'm sorry Auctiva but I absolutely hate the site update! Before, it was clean and concise with clearly laid out pages with everything available at a glance. Now everything is sprawled over the page, you have to scroll down to find a lot of it and there are empty spaces on the right hand side! And what is with the headings that disappear when you click on them? The whole thing gives the impression of an experimental, unfinished site built by somebody without much experience. I'm amazed nobody else has complained,surely it can't be just me?
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I have to agree that the changes can't be called an upgrade, I am having trouble saving new listings when I create them using the "create similar" icon found to the right of some saved listings. I also am seeing occassions where the save button is grey-ed out and the only option is to choose 'save as new' In some cases after a couple "saves as new' I get a real 'save button. Also sometimes the item description field shows up and sometimes it does not when I am trying to modify an existing listing.
I don't mean to sound ungrateful but I feel that programmer time would be better spent creating an Excel like format that allowed people to breeze thru multiple listings rather than the current auctiva format. I've tried the "pay for versions of mister lister and auctiva lister and they were very frustrating and didn't work as well as this free auctiva, but if this is the upgrade I may have to look around a little more....Please help I don't want to give up on auctiva....
Sincerely
Trying to be patient in Cascade
Hey guys - thanks for ruining the site!

Now I can't save my auctions after I edit them half of the time, as the "Save" button is greyed out. Also, some auctions the description does not display when I go to edit them, so I can't change anything in the description.

Ever heard of the phrase "Don't fix what ain't broke?" ... now, how about putting the site back how it was so that I can actually use it properly again? Because if you don't, there's no option for me but to go elsewhere - I can't use the site while it's like this!!
Well, I do feel the same as all of you do right now, very upset, 2 days gone.

But do any of you remember when this was a weekly event when Auctiva when down with many issues every Sunday? It was horrible! But I stuck with this great FREE Site!

So there are rarely any issues now, 99% of the time the site has been smooth for a long time now.

But you can bet every time they do an update, just be prepared, this is the case. They said 1 hr, and anyone that's been here a few years like myself should know better, it's never just an hour or so..could be days..

Just find something eles to do you have been putting off, that's what I end up doing, I don't get so upset that way. Smile

(Yes it can be costly, but you can always use ebay as a last resort if you must)
quote:
Ever heard of the phrase "Don't fix what ain't broke?" ...

eBay does a lot of updates and we've got to match them 1 for 1. So at a minimum we'll need to be doing just as many updates as eBay does, which is a lot.

Sure we do add other features, but I really doubt you'd rather have the site we had a year or two ago than the site we have now.

We're not like a word processor or spreadsheet program. You can't just download us and use us forever without really needing updates. We have to keep up with every change eBay makes. Many of which are substantial. They often give us less than a month to make the changes and we are almost always in the middle of other changes. Overall we do a pretty good job considering the frequency and amount of changes and short notice.
Thanks Jeff!

Let's just gang up on ebay, since all this mess is really all on their end!

Thanks for giving us the site, although I wish it could be faster!

I guess I should thank-you for going down once in a while, otherwise I wouldn't get anything else done around the house!

You're not ebay, and don't have the work force they have. We just all need more patient, and I myself will work on that!

I am sure you guys dread the site going down more than us, as all you guys get is a bunch of BS from users.

Just keep up the good work..and don't mind the abuse you get...Thanks! Donna
Yes, thanks Jeff..

The site used to be wonderful which is why I am so upset that it seems to have fallen apart suddenly. Perhaps if you had told us the possible reasons earlier, we might have been more sympathetic. Don't be like ebay and impose changes on us and just expect us to get used to them, please communicate. I hope you can improve things soon. Lyn
The new website is the worst thing I have ever seen in over 10 years of eBay selling. Extremely ugly, nearly impossible to navigate, & some functions not operable. Who's brother-in-law designed this crap ? It is the most unprofessional website I have ever seen. After happily using Auctiva for several years I am now investigating alternatives. Roll back these changes, I beg of you !

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