What on earth is wrong with the editor?

lifeislikeMember

I have been trying to list something for over an hour.
I am typing all my text in the description in a correct format, paragraphs etc. but when I go to preview it is appears completely different than what I view on the listing page.

Paragraphs are indented in the wrong places, sentences are starting completely indented when they should be appearing at the left margin.

I have tried using both compatibility view off and on and it makes no difference.

Is anyone else having a problem. I can't even fix it because on the listing page it appears correct.

What's up with this? Thanks for any help anyone can provide.

Screen Shot

5/2/131:21 AM

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trinketsMember

Two things.....
whatever you screenshotted is not in Auctiva and you have the alignment set at "centered".

5/2/137:17 AM

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lifeislikeMember

Hi Trinkets,
No I do not have the alignment set at centered.

Everything other than the first line was typed in at the left margin.

This is only in my saved listings at this point. The screen shot is a shot of the Preview Page.

5/2/137:33 AM

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auctivamikedAuctiva Customer Support Manager

Hi LifeisLike,

I'm sorry to hear about the difficulties you are experiencing. I'm cannot be sure what may be causing the behavior you described based on the screen shot you provided, but we will be happy to look into this further for you and see what we can do to help.

If you are still having trouble formatting this listing as desired, please contact our Customer Support team by mousing over the "Help" tab within your account and selecting the "File Support Case" option.

-Mike

5/2/1310:51 AM

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lifeislikeMember

Thanks Mike,
I continued to have issues and worked on this for over 2 hours today. I previewed it as I went along and it appears that it must have been the template for some unknown reason.

I tried 3 or 4 other templates and it was fine. So I changed templates.

Went back to the original template and the incurred the problem again. I changed templates for good! LOL

I had sent a support request and am really quite surprised I haven't heard back from anyone because I sent it last night. It's a moot point now though.
Thanks for replying. It was definitely not a 'center setting' issue.

5/2/131:09 PM

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