What's happened to Auctiva support?

sharlynMember

I've used Auctiva for about 4 years and it used to have wonderful support for any question.

Now it's impossible to get an answer for anything. No phone number, and no answer to support email. What's happened to the great suport??

5/20/094:25 PM

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auctiva-supportAuctiva Support

We replied to your last case in about 8 hours.

I also checked and the issue is resolved.

5/21/091:51 PM

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sharlynMember

Thank You very much for commenting on this! But the issue is not resolved! I bought a domain name to point to my ebay store and it still doesn't. Click on shargifts.com...it says "store does not exist"

Thanks
Sharon

5/24/092:04 PM

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sharlynMember

Good Morning! Thank you for your support Auctiva. All my domain names are now pointing to the right places

5/26/097:18 AM

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mainframeMember

They've never had live support as they advertize

6/2/095:36 PM

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karenMember

Where is the answer to my support ticket? Why can't I right click and save my photos from my ebay auctions when I have disabled the protection?

Why can't I access the EDIT feature in my saved listings - why does the system hang up so bad?

Why do you want me to pay for a service that has so much technical trouble it costs me more time and money?

Why??????

6/15/095:08 PM

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