Oh Mighty Scrolling Window, Where have you gone? None of my listings have the scrolling window, just a big white spot where it should be, whats going on?
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Item # ?
All of them, all 100 and something listings I have up.
8276401002
8276941856
7229207779
8271987078
And I haven't listed or anything today, have changed nothing.
8276401002
8276941856
7229207779
8271987078
And I haven't listed or anything today, have changed nothing.
I checked a couple of yours and I can see the Store Window but the images in it are a bit slow to load..
Lisa,
I checked and got the same results as Rick.
This has been an out of the norm type of day where I've been online with eBay more than usual.
I haven't experienced any outages of pics or galleries. Everything has been running smooth...but that's my auctions and not yours.
I'm sorry you've experienced this..be sure to send in a help ticket.
And be sure to do the Dump Cache, Reboot Dance. You might even have to dump the temp files totally.
Good Luck,
Donna
I checked and got the same results as Rick.
This has been an out of the norm type of day where I've been online with eBay more than usual.
I haven't experienced any outages of pics or galleries. Everything has been running smooth...but that's my auctions and not yours.
I'm sorry you've experienced this..be sure to send in a help ticket.
And be sure to do the Dump Cache, Reboot Dance. You might even have to dump the temp files totally.
Good Luck,
Donna
quote:All of them, all 100 and something listings I have up.
8276401002
8276941856
7229207779
8271987078
And I haven't listed or anything today, have changed nothing.
The images are a bit slow to load. We are looking into this.
Bill
well darn, I'm not seeing the gallery box at all.
off to clear cache.
off to clear cache.
I feel so dumb, I so know about the cache, but went temporarly absent minded i guess.Okay gallery box is there now, pics are still loading really slow but they are showing up.
quote:The images are a bit slow to load. We are looking into this.
Bill
Thanx Bill. Was still slow this morning, but is fast as lighting right now.
Crossing fingers it stays that way.
I have NO store window or scrolling images either. Is this an ongoing problem that will be resolved by Auctiva??? None of my listings have the window Item #9512941963,9512943686,9512944924 etc... all 30 something listings are windowless. What is the problem? It's been like this for at least 2 or more days. ANY IDEAS? I'm pretty sure it's not on my end.
quote:Originally posted by Frogman:
I have NO store window or scrolling images either. Is this an ongoing problem that will be resolved by Auctiva??? None of my listings have the window Item #9512941963,9512943686,9512944924 etc... all 30 something listings are windowless. What is the problem? It's been like this for at least 2 or more days. ANY IDEAS? I'm pretty sure it's not on my end.
I'm sorry you're experiencing this problem. I haven't had any problems..but just because I'm not doesn't mean your not.
Have you tried the solutions in this thread?
https://community.auctiva.com/eve/forums/a/tpc/f/838609941/m/4511034421
Good Luck,
Donna
quote:I have NO store window or scrolling images either. Is this an ongoing problem that will be resolved by Auctiva??? None of my listings have the window Item #9512941963,9512943686,9512944924 etc... all 30 something listings are windowless. What is the problem? It's been like this for at least 2 or more days. ANY IDEAS? I'm pretty sure it's not on my end.
You have a window and pics in all those listings, if you can't see it then you need to clear your cache.
Yep, I can see them too.
We are having a problem with our store window, which will be taken care of tomorrow morning. In the meantime, please check the following topic for a "cover-up" in case you store window is empty:
https://community.auctiva.com/eve/forums/a/tpc/f/255609321/m/4931031661
https://community.auctiva.com/eve/forums/a/tpc/f/255609321/m/4931031661