Creating a new listing via Auctiva.
When I click the "Select Image" placeholder square, I immediatly get a popup screen for me to upload images. It never shows me my already stored images on Auctiva, to select from.
Original Post
Hi PhilthyCollins,

Thanks for posting your question here.

I reviewed your account and it appears you are not being given the option to choose from your previously uploaded images from the lister page because your Account Preferences are configured to take you directly to the uploader when you click any of the "Select an Image" boxes on the lister page.

In order to be able to choose from your images that are already stored in your account when listing, just mouse over the "My Account" tab, select the "Acct Preferences" option under "Settings", select "Thumbnails" from the "Default View when Selecting Images on One-Page Lister" drop down menu in the Image Management section and then click the "Update Account Preferences" button below.

If you need any further assistance with this, please contact our Customer Support team directly from under the "Help" tab within your account and we will be happy to continue working with you.


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