2:35pm PST
EBay gallery pictures are not loading, same with description pictures. Also, cannot upload pictures to new listings.
THIS IS VERY BAD
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Same here it seems. Same everywhere on auctiva!
Here we go again...Cant up load pictures.....what seems to be the problem now....I guess this is what is called getting your moneys worth
what the heck. Now they charge us for the service and they still can't give us good service. Can't get pictures to load or even saved listing to list
I have same problems and just signed up for 2 yr premium plan. These problems seem to be a weekly occurrence on Tuesday and/or Wednesday. Has anyone filed a support case yet and gotten a reply?
yes - same here - why are they not posting advice about this ?
It's hard enough on eBay, auctions without pictures are useless.
Hello,
Thanks for contacting us regarding this matter. We have received similar reports from a number of other customers and have determined that this is occurring due to a technical problem on the end of our image hosting provider, Amazon S3. They are currently investigating the problem and have posted an acknowledgment on the following status page:
http://status.aws.amazon.com/
On that page, the service that is causing this problem is the one called “Amazon Simple Storage Service (US Standard) “ and the error message is listed as “Increase in error rates”. They will be updating that error message when the issue is resolved.
We apologize for any inconveniences this issue is causing. Please feel free to let us know if you need any further assistance with your account.
Sincerely,
Auctiva Support
Thanks for contacting us regarding this matter. We have received similar reports from a number of other customers and have determined that this is occurring due to a technical problem on the end of our image hosting provider, Amazon S3. They are currently investigating the problem and have posted an acknowledgment on the following status page:
http://status.aws.amazon.com/
On that page, the service that is causing this problem is the one called “Amazon Simple Storage Service (US Standard) “ and the error message is listed as “Increase in error rates”. They will be updating that error message when the issue is resolved.
We apologize for any inconveniences this issue is causing. Please feel free to let us know if you need any further assistance with your account.
Sincerely,
Auctiva Support
It seems to be something every week with Auctiva lately. Ebay is having another cheap listing month for non stores(any auction listing for free up to 100), so maybe be prepared for a lot more problems over the next month
Looks like the problem has been resolved.