A little Help with new photo requirements

Hi Joe,

I was able to locate one of your listings that had problems with the images. Many of the images didn't show up on eBay, so I checked your images in the account and many are 16px x 16px, which is, as you mentioned, way too small (also why they aren't appearing on eBay). I believe that size is what they call "icon" size--super tiny.

You can see the size of your images on the Image Management page, and it looks like it was only a more recent batch that were uploaded too small. You can try to re-upload the pictures into your account since it appears that for whatever reason they didn't get saved at the correct size when you did it the first time. Then you can revise your listings with the larger images.

If you need further assistance don't hesitate to contact our Customer Support via the Help tab within your account.

Sorry for any inconvenience this may have caused and good luck with your future sales!

hi,

is there any way to bulk edit pictures to resize them to ebays requirements, rather then having to do one picture at a time.

Thanks for your help
john

Hi John,

No, unfortunately we do not offer any functionality at present which would allow you to resize images in bulk to comply with eBay's new minimum image size requirement, so I'm afraid you would need to resize your images in this manner individually.

I will share your comments in this regard with our Product Management team and we will consider your comments in this regard when planning future updates to our site though.

-Mike

thanks mike....i appreciate it

john