Alert: Site Maintenance Mnnday, March 6

quote:

Originally posted by itsy-bitsy-kitsy:
i asked this in another related thread & will ask here, too: is this why going to www.auctiva.com takes me here?

Servers were moved. The site will be down for a while.

I am wondering, I have a auction "scheduled" to start tonight at 8. How does that work?

quote:

Originally posted by MamaD:
I am wondering, I have a auction "scheduled" to start tonight at 8. How does that work?

It'll still post but pics may be unavailable.

My pictures are showing slowly but still no showcase and I can't access Auctiva's home site. I'm getting a maintainance message.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=5671...TRK%3AMESE%3AIT&rd=1

quote:

Originally posted by x-court:
Servers were moved. The site will be down for a while.

thanks. i know that. i asked a different question. anyway, now going to the home-page gives an announcement about "two hours."

Marika,

Pictures should be up, as you've noticed. Showcase is still down, although should appear as a completely blank area in your auction instead of the "images loading" or "no items available" messages it has done in the past.

The homesite is still down.

Items scheduled for 8pm have a pretty good chance of scheduling. It's hard for me to say for sure though. The biggest worry I would have for you is that if you went and posted to eBay, you wouldn't be able to cancel the listing on our end since the site is still down.

Might be best to wait a couple hours and then check back to see the status of things.

-Kevin

Hey Kevin....not all pics are up..any help here

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item...ageName=STRK:MESE:IT

quote:

Originally posted by Auctiva Kevin K.:
Marika,

Pictures should be up, as you've noticed. Showcase is still down, although should appear as a completely blank area in your auction instead of the "images loading" or "no items available" messages it has done in the past.

The homesite is still down.

Items scheduled for 8pm have a pretty good chance of scheduling. It's hard for me to say for sure though. The biggest worry I would have for you is that if you went and posted to eBay, you wouldn't be able to cancel the listing on our end since the site is still down.

Might be best to wait a couple hours and then check back to see the status of things.

-Kevin

I just logged into the site, haven't tried listing yet, but the features are available!

quote:

Originally posted by annkate:
To Beachhousenana: Am on cable. I haven't checked all my listings, but I haven't come up with anything yet. Will check again.

I used the down time to read an excellent mystery by Greg Iles!!!!

Looks like things are running better now, I seem to have everything but the gallery pics and it is pretty speedy again.

Thanks Kevin, We'll watch for the showcase to come up. Again, Thanks!!

quote:

Originally posted by Beachhousenana:

quote:

Originally posted by annkate:
To Beachhousenana: Am on cable. I haven't checked all my listings, but I haven't come up with anything yet. Will check again.

I used the down time to read an excellent mystery by Greg Iles!!!!

Looks like things are running better now, I seem to have everything but the gallery pics and it is pretty speedy again.

I have my gallery pics, I meant the showcase.

Auctiva guys,

Could you post updates in your own new thread, that only you can post to? Maybe lock and unlock it to update it. I'd sure like to have a better idea of what is going on, but there are way too many pages to go through here to find the occassional admin post.

Site is up for me ! TY Auctiva Techies

quote:

Originally posted by starrynight:
Auctiva guys,

Could you post updates in your own new thread, that only you can post to? Maybe lock and unlock it to update it. I'd sure like to have a better idea of what is going on, but there are way too many pages to go through here to find the occassional admin post.

Yeah, good idea.

Definitely a good idea for an admin only thread. We actually just locked the "news" topic so that only auctiva staff could create new threads. But, anyone can still reply to them.

However... this is my last update for awhile, as I'm off to finally get some sleep.

Some other staff should be around to post some updates as the day progresses.

See ya all.

-Kevin

Thanks Kevin! Get some well deserved rest.

Thanks a bunch Kevin and all!

So am I reading this correctly the free site is up but those of us who pay for the service is screwed. I have been patient, but as a paying customer I was NEVER NOTIFIED THAT THE SITE WAS GOING DOWN TODAY OR LAST NIGHT

Don't you read? All this information was available on the site for everyone to read. It was free information. You couldn't see the bright red flashing "ALERT" sign on the first page?

quote:

Don't you read? All this information was available on the site for everyone to read. It was free information. You couldn't see the bright red flashing "ALERT" sign on the first page?

Leah why would we even come to the site to see the flashing alert message in the 1st place. I am a paying customer as well, I had no notification, and I don't come to the Auctiva web site just to hang out. The first I heard of the issue myself was when I came here to read the boards. I use the classic auctiva website which I am a paying subscriber to and it is not even accessible to see an alert message. The forums are all I have for information. There is no reason for me to come to the web site except when things aren't working...when my eBud does update, or when my pictures aren't working, or my Auctiva Poster won't post...that's the only reason I would come to the web site so I can post a support request. Saying "don't you read" is kinda rude and a little juvenile...as a "whiz" I'd expect a little more of a helpful response.