Alert: Site Maintenance Mnnday, March 6

yes - you are right - it was there a minute ago

However now, the quote button isn't working and hasn't for a while.

It must have been that big rabbit!!! LOL

I need website help too. No it's not a porno site either. I sell magazines from there.

quote:

sharyh@chartermi.net

Shary - I just sent you an email

HMMMPH. You didn't send me an email *pouts*

Ok - email me at dawnbluemoon@hotmail.com - yes - I have real email address that I will give you when you email me - but I don't want it getting bombarded with spambot emails so I don't want to post it for the general public to see Hope that is ok Freddy

Hey - the Edit button is back!!

Oh - don't pout - You didn't post your email address

OK I will.

HEY!! I JUST SOLD SOMETHING!! Wow - that was like - totally unexpected

Does anybody have any ideas of other ways I can check if a customer checkout was completed or not? I have a couple items I need to ship today, but didn't receive a checkout completion e-mail for. I would assume that means it wasn't completed, but I don't want to buy insurance through the Post Office and later find out that I already paid for the insurance on Auctiva. I imagine it would be a hassle to get the insurance cost refunded. Any ideas?

I'd wait if you can I bet the check out is not working either but I am not sure because I don't use auctiva check out.

I don't either. Most of my sales are combined multiple items. Auctiva can't do that.

me too. I was wondering how auctiva was about combined items. Sometimes I have to uncombine and recombine because the buyer bids on more stuff the next day. I am very flexible about combining. I don't charge extra to combine and charge exact shipping. Thats why I have a lot of return customers. You could say I keep them coming. oops did I say that. OK you can hit me. Sorry.

I think I will probably stop using the Auctiva checkout, this is definately not the first time I've had problems with it. Does anybody know if I use the ebay checkout if I can still purchase the insurance through Auctiva manually?

Hi, I am new to Auctiva. Seems I picked a bad time to make the switch to Auctiva. I have read the posts that the site could be down for up to 24 hours, but could someone tell me when the sight went down? I believe it was sometime on Monday March 6th? Thanks!

Nope - you have to use Auctiva's checkout. Someone feel free to correct me if I'm wrong

Freddy - duck - here comes a frying pan for that last one!

It went down last night at 9 PST and was supposed to be back up about 2 hours ago. Some people have regained some functionality. Hang in there. It's normally great.

I usually ship the same day, so unless they pay the same day, I can't recombine like that. I do charge a small handling fee though - about .99 per shipment (not per item). I basically add in eBay's listing fees. I send a lot of fragile items though and have to use some pretty expensive shipping stuff.

Quick update:

It's been a long night, but we do have all the servers moved from Oakland to Sacramento. They are in place, up and running and all of that.

We're just working on the last few pieces of the puzzle right now.

Hopefully finished within an hour. Two at the most. I'll update you here if things change.

-Kevin

quote:

Originally posted by dawnblue:
Nope - you have to use Auctiva's checkout. Someone feel free to correct me if I'm wrong

Freddy - duck - here comes a frying pan for that last one!

I opened your email and a frying pan jumped out and hit me on the head. Last time I open an attachment from you. LOL.

I am super new to Auctiva, I just started using it on my listings about week or so ago, and bingo an item sold and the person is unable to check out because she is being redirected to auctiva. Can anyone tell me how to avoid this problem? Also how do you purchuse insuance through Auctiva. I'v been hearing alot about that, but not about where to locate the page to do it.