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quote:

eBay has an option to NOT offer a discount on combined shipping...and this is the one I chose.

If you have that set in the ebay preferences, double-check that you aren't checking-off the "Apply my eBay combined shipping rule" on your listing. If you are using an Auctiva Shipping profile on the listing, check there too.

Note, when you change/update your combined shipping rules and promotions at ebay, you need to sync them back to Auctiva. That sync is done in your eBay Account settings preferences (see Auctiva My Account tab - Preferences - eBay Settings - "Update Combined Shipping Discounts From eBay" link).

Danno

Amazing...it might have taken me another few weeks to find that! I try to click around and trouble-shoot myself on these issues, but sometimes us Rookie's need expert help. Thanks a bunch!

Question though...I do have "apply my eBay combined shipping rule" checked...my assumption was that it would combine the extra $ for combining 2+ items into one package. Am I misunderstanding this?

Actually, you can always combined at checkout. It's just a matter of how you need to combined for accurate shipping and handling.

The general assumption in NOT combining is you are shipping separate packages, one for each item,....OR the cost for shipping is truely additive for each item.....OR you are Invoicing for correct S&H with something in the description to detail what you are doing.

When you have combined, it usually follows that you have special shipping rules or promotions, S&H incremented either by weight or a flat add amount.

It can be difficult to do combined with a variety of items and weights. My "classic" response on combined is....you probably wouldn't want to ship a Tiffany Lamp and a Bowling Ball in the same package.

Danno