What is going on!? I am sick of this, no wonder this sight is free, you can never get anything posted on high traffic days. So much for Auctiva's switching their web hosts a few months back. It didn't help! Anyone have any ideas how to solve this problem?
It is not just on high traffic days. They have had nothing but problems since "upgrading" to their new servers. I have not had pictures in my store window more often than not and now my regular lisitng pictures are taking forever to load. Buyers simply don't wait. No wonder my sales have dropped off the last 3 days!!
eBay has a sale on Listings going on today. You're right, Auctiva is ill-equipt to handle high traffic. So, wait until the sale is over. . . tomorrow. What else can you do?
If there are no pics...the buyers move on...
Is anyone from Auctiva EVER going to address this? Every single time eBay has a listing sale, we have NO images. Hello Auctiva staff...any plans to fix the recurring problem? I stayed with the service ONLY because the new servers were supposed to fix this, but I'm not willing to put up with this much longer even if you paid me.
I can't simply wait until the listing sale is over. I run an ebay store and depend upon daily income. If my new or returning customers can't see my pictures, they simply go on to one of my many competitors. Today I asked Auctiva why I couldn't list the item's condition to get my merchandise on the new ebay express. Their response was
"Hello,
Thank you for choosing Auctiva. Auctiva Web Baised Lister is not currently compatible with eBay Express. Please look for compatibality in Phase 2 of Auctiva which will be released in late summer. Please let us know if you have any other questions.
Auctiva Support"
all spelling errors are theirs!
They knew ebay express was coming for months but didn't prepare?
I can no longer use Auctiva now because of this if I want my items also listed on ebay express.
"Hello,
Thank you for choosing Auctiva. Auctiva Web Baised Lister is not currently compatible with eBay Express. Please look for compatibality in Phase 2 of Auctiva which will be released in late summer. Please let us know if you have any other questions.
Auctiva Support"
all spelling errors are theirs!
They knew ebay express was coming for months but didn't prepare?
I can no longer use Auctiva now because of this if I want my items also listed on ebay express.
No images here, either, for all auctions ending tonight...except for 1 listing.
After my last listing ends tomorrow, I'm afraid I'll have to revoke my token and go to a pay site. I do not have the patience for this.
After my last listing ends tomorrow, I'm afraid I'll have to revoke my token and go to a pay site. I do not have the patience for this.
Times a ticking...
I have no images at all when viewing from a fresh browser that does not have my images cached, and I am having problems logging into Auctiva, and the spinning thing showing the auctions sits there saying "Loading Images" the whole time when using a fresh browser. WHAT IS GOING ON??? WHERE ARE MY PICTURES??!?!?!?!?
Item Condition is part of Items Specifics. Fill that out after selecting your category. If the item is elligible for eBay Express it will show there automatically, we don't control whether it does or doesn't up there.
Really though this is a thread for complaining about images. Please create another thread to ask about Item Condition and eBay Express because I think the support person who replied may have answered in correctly.
Really though this is a thread for complaining about images. Please create another thread to ask about Item Condition and eBay Express because I think the support person who replied may have answered in correctly.
RE/ "I can't simply wait until the listing sale is over. I run an ebay store and depend upon daily income."
Sorry Kitty, but whatever the reason, the Images are down. I believe Listings are, too. So we wait.....Anybody know any good Camp Songs?
Sorry Kitty, but whatever the reason, the Images are down. I believe Listings are, too. So we wait.....Anybody know any good Camp Songs?
Whoa Jeff...Any answers to the image problem?
I HAVE NO IMAGES IN MY LISTINGS WHATSOEVER! RED X'S ONLY!!!
I have no images either. I am hoping that they come back soon. I was trying to relist somethings - and I can't. I have already rescanned some items and luckily some I had in the bucket - but others - no such luck.
I can't sign into Auctiva through the homepage either. It's not loading properly.
I can't sign into Auctiva through the homepage either. It's not loading properly.
MY AUCTIONS END SOON! I count on last mintute bids~!!!!!!!
quote:Originally posted by hippophile1:
I HAVE NO IMAGES IN MY LISTINGS WHATSOEVER! RED X'S ONLY!!!
If you sell Red X's on eBay - Hoo-Boy are you in luck!
I have all red xs too! Please help! Jeff? Any word on the image problem?
L
L
Bouncing Bubba-The friendly prompt service did not address anything about the image problems....friendly, prompt for that question, but what about the other questions?
Crazy Kitty: You can have your Auctiva Listings show up in eBay Express. Go to My eBay and check all of the listings you want to include in eBay Express and then at the bottom of the page you'll see Edit. Click on that and on the next page you'll choose either bulk or individual item edit and the things you want to edit. eBay checks a few for you, including condition, and all of the upgrades. I pick individual edit if the condition is different for each item or bulk edit if they are the same. Very easy and the items show up almost instantly. Try it with one item first. It's easy.
So, does noone else notice AUCTIVA JEFF was in here? Why no answers? I have auctions ending...boo hoo...
Add Reply
Sign In To Reply