AUCTIVA HELP - NO IMAGES AGAIN

Sorry, my bad! Hundreds of listings later...I think I used up all the space...

You are not alone...boo hoo...I have lots more to do and only a few more hours left in the day...

Jen

Mine simply aren't loading, which may explain why they're not loading when I'm creating listings.

I am really freaking out. My images are not showing either! I just moved a whole bunch of stuff from my store, and just noticed no pictures!!

Why in the world would anyone want to buy my stuff when they don't even know what it looks like? Please help...

I am retrying them and some of them are loading EXTREMELY slow but then only 1 out of 4 on an auction will load so something is DEFINITELY wrong here. The only time I have problems with images is when there's a problem with Auctiva.

I checked the Image testing post in the Forum and see no images from #3 #4 and #5. My listsing are no images too. I'm guessing that's down servers.

D Leckington

Not only the images are missing, all my SAVED LISTINGS gone kaput as well. It's 4:30pm, the best time to launch.... oh well...

I'm really glad Auctiva switched their servers so there wouldn't be any more problems...

Ok, they really need to fix this...Some of my listings are ending soon...I will pay you to fix this...PLEASE!

Had the same problem with Saved Listings earlier in the afternoon, but did manage an update after about five attempts.

This looks like the problem that was a "memory" issue a few months back.

My guess it is bad servers again as usual. Anytime ebay has a special Auctiva can't handle it for 2-4 days so don't get your hopes up.

I just listed 200 items and no images and no showcase ... so much for instant sales or any sales!!

If I remember right they broke down during CHRISTMAS and Valentine's Day. Of course they broke down more than that but that was the main holidays

No images. The first 4 show in my list of images and the rest of the others are all pizza boxes.

I LOVE how this always happens on a cheap listing day... so much for relisting my items for 10 cents...

I CAN'T LIST. It takes so long to get my saved images to load!! Help. Maybe will have to list straight on Ebay.

I wish someone from Auctiva would respond so at least we know they know there's a problem and are working on it.

Ok, I see images on some of my listings that are ending soon...phew...

That's great vintage, wish I could say the same, all of mine are still completely GONE.

auctiva guy, where are you?????

Still can't list though...UGH

What is going on!? I am sick of this, no wonder this sight is free, you can never get anything posted on high traffic days. So much for Auctiva's switching their web hosts a few months back. It didn't help! Anyone have any ideas how to solve this problem?

It is not just on high traffic days. They have had nothing but problems since "upgrading" to their new servers. I have not had pictures in my store window more often than not and now my regular lisitng pictures are taking forever to load. Buyers simply don't wait. No wonder my sales have dropped off the last 3 days!!

eBay has a sale on Listings going on today. You're right, Auctiva is ill-equipt to handle high traffic. So, wait until the sale is over. . . tomorrow. What else can you do?

If there are no pics...the buyers move on...

Is anyone from Auctiva EVER going to address this? Every single time eBay has a listing sale, we have NO images. Hello Auctiva staff...any plans to fix the recurring problem? I stayed with the service ONLY because the new servers were supposed to fix this, but I'm not willing to put up with this much longer even if you paid me.

I can't simply wait until the listing sale is over. I run an ebay store and depend upon daily income. If my new or returning customers can't see my pictures, they simply go on to one of my many competitors. Today I asked Auctiva why I couldn't list the item's condition to get my merchandise on the new ebay express. Their response was

"Hello,

Thank you for choosing Auctiva. Auctiva Web Baised Lister is not currently compatible with eBay Express. Please look for compatibality in Phase 2 of Auctiva which will be released in late summer. Please let us know if you have any other questions.

Auctiva Support"

all spelling errors are theirs!

They knew ebay express was coming for months but didn't prepare?

I can no longer use Auctiva now because of this if I want my items also listed on ebay express.

No images here, either, for all auctions ending tonight...except for 1 listing.

After my last listing ends tomorrow, I'm afraid I'll have to revoke my token and go to a pay site. I do not have the patience for this.

Times a ticking...

I have no images at all when viewing from a fresh browser that does not have my images cached, and I am having problems logging into Auctiva, and the spinning thing showing the auctions sits there saying "Loading Images" the whole time when using a fresh browser. WHAT IS GOING ON??? WHERE ARE MY PICTURES??!?!?!?!?

Item Condition is part of Items Specifics. Fill that out after selecting your category. If the item is elligible for eBay Express it will show there automatically, we don't control whether it does or doesn't up there.

Really though this is a thread for complaining about images. Please create another thread to ask about Item Condition and eBay Express because I think the support person who replied may have answered in correctly.

RE/ "I can't simply wait until the listing sale is over. I run an ebay store and depend upon daily income."

Sorry Kitty, but whatever the reason, the Images are down. I believe Listings are, too. So we wait.....Anybody know any good Camp Songs?

Whoa Jeff...Any answers to the image problem?

I HAVE NO IMAGES IN MY LISTINGS WHATSOEVER! RED X'S ONLY!!!

I have no images either. I am hoping that they come back soon. I was trying to relist somethings - and I can't. I have already rescanned some items and luckily some I had in the bucket - but others - no such luck.

I can't sign into Auctiva through the homepage either. It's not loading properly.

MY AUCTIONS END SOON! I count on last mintute bids~!!!!!!!

quote:

Originally posted by hippophile1:
I HAVE NO IMAGES IN MY LISTINGS WHATSOEVER! RED X'S ONLY!!!

If you sell Red X's on eBay - Hoo-Boy are you in luck!

I have all red xs too! Please help! Jeff? Any word on the image problem?

L

Bouncing Bubba-The friendly prompt service did not address anything about the image problems....friendly, prompt for that question, but what about the other questions?

Crazy Kitty: You can have your Auctiva Listings show up in eBay Express. Go to My eBay and check all of the listings you want to include in eBay Express and then at the bottom of the page you'll see Edit. Click on that and on the next page you'll choose either bulk or individual item edit and the things you want to edit. eBay checks a few for you, including condition, and all of the upgrades. I pick individual edit if the condition is different for each item or bulk edit if they are the same. Very easy and the items show up almost instantly. Try it with one item first. It's easy.

So, does noone else notice AUCTIVA JEFF was in here? Why no answers? I have auctions ending...boo hoo...