Auctiva listing problems

i can't get images to upload, no matter what changes i try to make on firefox, and no matter what advice i get from support... i can't use IE because i have a linux OS... this just started a few days ago also...

Hi,

I just ran a test with Firefox 3.0.5 (latest) on XP-SP3 and no problem with the new bulk Auctiva Uploader. I'm also running the Java JRE version 1.6.0_11 (latest), which is required for the uploader for non-ActiveX browsers/systems.

http://www.java.com/en/download/manual.jsp

Do you have the Java Runtime Env. installed?

Danno

I have also had this same problem for 1 week. I have SP3 installed and I have firefox 3 installed. I tried IE also with the same results. I am now at a total loss as to how to post with photos. I am OK until I try to post photos and then , about 2 seconds after the pictures upload, I always get an error code with the dialog box asking to send error report or do not send report. I click on either send or do not send and then I am immediately logged off of auctivia and firefox. I am trying all that I know but I do not think that I am smart enough to resolve this problem.

I am getting a message about something to with not supporting server redirects... ?

me too - no luck uploading images with firefox browser

Hi,

I decided to run a full test-set of 36 1MB images (something I created last Spring) to see if there were any problems with Firefox and the Java-based uploader. I enabled the Java Console to watch the upload process from both the uploader window and concurrent actions in the console window. It ran smooth and completed in about 9 minutes.

If you can turn on the Console in Java settings and watch the upload process, it might give you a clue to the failure. Locate Java Icon in the Windows Control Panel and the Console is under the Advanced tab. Select "Show Console". I'd also check the "Default Java for browers" on that tab and make sure both IE and "Mozilla family" are checked for Firefox support. Firefox should also show Java Console under Tools.

Danno

thank you for all of the help with Java etc. I did everything that you suggested and the problem continues. I still get the "send or do not send" error report dialogue box and when I choose either, my browser immediately shuts down. I did watch the Java control panel during the process and the control panel states that the upload was completed.

All of this is even more confusing because during this testing, I did have one posting that worked as advertised? I did nothing different, it simply happened to work for some reason. But , now I am back to where I started with the closing of the browser problem. Looks like I will need to go back to using the regular ebay posting process for now until someday I am smart enough to fix this problem? Not sure when that will be. Thanks for all the help.

I sure wish that we could have kept the old process of uploading photos as that worked fine.

Hi mdauria, et. al,

I'm stumped. I do know that Java applets sometimes won't work with some firewall products, but will work with the generic Microsoft firewall bundled with XP. I've also seem reports that some add-ons will cause problems with ActiveX.

I do see a few stray errors on my Firefox Error Console, e.g. "Unknown property 'zoom'. Declaration dropped. Line: 4, appears once for each transfered file.

Here's a copy on my Java Console log for a test of 3 files.

Java Plug-in 1.6.0_11
Using JRE version 1.6.0_11 Java HotSpot(TM) Client VM
User home directory = C:\Documents and Settings\Danno

----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
x: clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------

Auctiva Image Uploader version: 5.5.2.0
Current document URL: http://www.auctiva.com/Aurigma/AurigmaUI.aspx
Reading cookies
Cookies: __utma=139871779.364941700.1222468439.1230416344.1230478003.8; __utmz=139871779.1229109945.4.2.utmccn=(referral)|utmcsr=localhost:4002|utmcct=/Projects/Forum1%20imagebordertxt%20override.htm|utmcmd=referral; FTLandingPage=http%3a%2f%2fwww.auctiva.com%2fDefault.aspx; FTReferUrl=None; __utmb=139871779; __utmc=139871779; LoggedIn=true; timeStamp=633660464924634475; _header_supportlinktype_74353=linktype=2&permanant=False
Reading referer
Referer: http://www.auctiva.com/Aurigma/AurigmaUI.aspx
Uploading to http://www.auctiva.com/Aurigma/AurigmaUpload.aspx
Setting HTTP params: Host=www.auctiva.com
Cookies:[ASP.NET_SessionId=kvfwit45l0bo3f55zzec3v45]
Starting upload
Status =[200]
Uploading to http://www.auctiva.com/Aurigma/AurigmaUpload.aspx
Setting HTTP params: Host=www.auctiva.com
Cookies:[ASP.NET_SessionId=kvfwit45l0bo3f55zzec3v45]
Starting upload
Status =[200]
Uploading to http://www.auctiva.com/Aurigma/AurigmaUpload.aspx
Setting HTTP params: Host=www.auctiva.com
Cookies:[ASP.NET_SessionId=kvfwit45l0bo3f55zzec3v45]
Starting upload
Status =[200]
Upload complete. Result page:

<!-- The following is only to minimize VS warning mesages -->
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<title>Freetiva Image Upload</title>
</head>
<body>


</body>
</html>

EndOf Result page

Hi,

I also repeated that 3 image upload test from the one-page lister with success, using Firefox and Java. So, the recent change to the new uploader on the one-page is working (for me).

At this point, I'm unable to duplicate the failure in Firefox on XP-SP3 and Firefox 3.0.5.

Hmmm...I do have .Net Framework versions installed.

Danno

I am having problems trying to upload images also. Locks up. When I try to report a problem the form also locks up. Am using Firefox.