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Hi - Newby to Auctiva here -

I made a listing yesterday with 2 pix. First pic was full shot, and I made it #1. Second pic was a nice close-up and I made it #2.

I picked #2 for my Gallery pic using the drop down menu under Gallery. (Really a nice attention grabber!)

My listing is showing #1 in Gallery on ebay. Both pix are in the listing.

Why wouldn't #2 show up in Gallery when that is the one I designated?

Gee, when we go back to paying 35c for a Gallery pic, I really want it to be the one I designate!

Thanks, AdornItAll
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Nope, I checked #2 in the Gallery, and #2's pic showed up in that thumbnail. #1 is in the Header (but shows up in ebay's

Then #1 showed up in ebay. I checked this before I made the posting on this board.

I wonder if I can revise the listing right in ebay. I will try that but this would seem to be a problem that Auctiva needs to look at!

OK, I answered my own question. I opened the listing in ebay and here is what ebay grabbed from Auctiva:

In the first selection of pix, it shows #1 only (thumbnail) as my free picture (the one you get to show in any listing). Then, underneath that, where the Gallery info is shown, there is a thumbnail of #2 and it says: " This is how your listing will appear in search results with Gallery Picture" - and that is the one I wanted to show in the Gallery. But it doesn't, #1 shows in the ebay Gallery on the listing.

Any other ideas?

AdornItAll
It happened to me once, last month.
Rather than waiting endlessly on Ebay Live Help (and probably not getting anywhere) why don't you do the revision anyway? Can't hurt...remove the pic that is showing and replace it with the url of the one that was SUPPOSED to be showing, even tho they're the same it should change it. Did that make sense Confused Haven't had my coffee yet!
Just try revising it, even tho it doesn't appear to need it.....

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