Auto Relist Question

Thanks for fixing the scheduling problem.

Can you please put back the option to sell similar when an item is scheduled?

As I recall that option also needed restoration after the last upgrade.

quote:

As of right now, I can only choose to either auto relist when it sells, or when it doesn't sell, but not both options together.

Doesn't a Auto-Relist immdediately after "sale ends" do both? An end of sale is either SOLD or listing ended without sale.

If you're attempting to constantly keep an item in auction or Buy-It-Now for visibility, you're looking at the same method I'm exploring. I believe the default does both.

It doesn't appear the Profiles Tutorial has been updated or any documentation is around for the new features.

Am I correct Auctiva?

Danno

no,the default won't relist the sale either SOLD or listing ended without sale, they only offer three options
1)Any items have sold
2)All items have sold
3)None of the items have sold

Hi,
With this new auto relist do I have to relisted each items again? I have this under the sub title "No Auto-Relist Profile" I hope not because sometimes I have over 200 items ending the same day. If so what a pain this will be!
Any help?
Gail

I'm a new eBay store owner and all my listings are set up "to relist every 30 days until cancelled". With this being said, I'm not sure how I need to set my profile up???? Can anyone help me. I do not want it to automatically relist when my quantity is down to 0 because I may not have inventory to replace it. Can anyone help me?
Kathleen

Auctiva used to respond really well to questions but with this issue I filed a support rewuest and got back a standard reply which didn't address this very question. I too want to be able to relist all my auction listings automatically regardless of sales criteria and sent in a second rewuest for help which was not replied to. I hope they are not going down the ebay route and using standard replies to all help requests as we all know this is a waste of time.

stevenp.....I did exactly what you did; emailed support and got a standard reply then sent a 2nd email and no response. Geesh....makes me feel real comfortable about using Auctiva! I think I figured out my answer. When you created a new listing last night, their was an area that showed "no auto relist profile set up", so to me it looks like if you don't create a profile, you don't get this benefit which is fine with me. I hope this helps you as I think my mind is more at ease with it. Kathleen

OK...I understand the deeper stratification on decision when you want to only Relist under certain specifics, but I'm basing my (best) guess on the method description on that checkable box in Profile setup:

"Auto-Relist immediately after sale ends and continue until cancelled. (Uncheck this for advanced options)"

Now, I admit, I'm reading "sale ends" to mean LISTING ENDS, as I've not tried it myself YET. It's semantics, but a probably good interpretation on what's meant, as the stratification seems to cover a subset of possible occurances. I interpret LISTING ENDS as SOLD, NOT SOLD, or anything that sends the listing to the Closed listing folder, where the PROFILE causes relist (maybe even cancelled by ebay ). I made note of that possibility the other day, as ebay seems to be handing out suspensions like last nights leftover party favors after the police raid.

The Auctiva folks need to clarify, so please someone speak-up on the exact meaning and some deep deep discussion on the how-it-works.

Danno

Seems like auctiva is no longer even monitoring this forum anymore. Shame really as they used to be really good at answering and addressing the questions directly. Guess they have got to the size where it is no longer economical to do.

Hi Community,

When you are listing eBay store items with the "Good Til Cancelled" duration, you may not want to set up an auto-relist profile in association with those items, because they are already configured to relist every 30 days automatically if they go unsold. On the other hand, if you would like those store items to auto-relist when they do sell, you could associated an auto-relist profile with them to accomplish that goal.

Also, while our currently auto-relisting functionality does not support the option to auto-relist an item whether it sells or not, we will be offering that option once our suite of inventory management tools is released. At this point, it appears that functionality will be added to the Auctiva website over the next couple months.

Any additional questions or concerns? Please feel free to contact our customer support team using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

I use Selling Manager Pro in eBay. There is a small charge for this, but it's very worthwhile. Apart from a whole range of automated emails, which save loads of time, there is also an inventory section, and a "Relist automatically whether it sells or not" option.