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I am quite new - still on my first 30 days and trying to get everything set up and working as I like.

I noticed the green hint about all emails I elect to CC (carbon copy) to myself will go to the email address I was entering.

So where do I elect to have them CC'd to me? Well, after much stumbling around, as Help just wasn't (any help, that is) I figured out that I have to copy the default email to a new name and check the little box at the very end for carbon copies to myself.

So all that was to lead up to the question I have now: is there somewhere I can go to see a list of all the emails that Auctiva has sent to my Bidders and Winning Bidders, so I can see what was done before I was able to get the CC function set?

Another question: On the first couple of sales those automatic emails seemed to go out quickly, but I have a sale now that is shown as sold in my eBay account, but NOT in my Auctiva listings. And I have no cc Winning Bidder email.

Since this is my trial period, I'm trying to use as many of the features as I can, but if I can't get Help answers on simple things like this I may have to look elsewhere.

I don't see a lot of response from the Auctiva folks on these boards, so I'm hoping someone out there with more experience than I will take the time to cruise around here and shed a little light for me. I'm still and egg here, and the Education and Tutorials seem to just miss the additional questions I have, so I'm spending a lot of time stumbling around instead of getting listings out there that generate some income. That's my main mission, here, after all!

Any help will be gratefully appreciated!
Sabrina - ScatterTrove
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Sabrina.. don't want you to think you are being ignored. I have used auctiva for years, however, do not use the automatic emails.. I just have stuck with ones from ebay. So really can't be of much help with that.

The real helper bees are not on auctiva commerce stores mostly, so they are having their own issues and stay there quite a bit.

Support here is not always like it is right now. I am hoping they will improve once dust settles from commerce stores opening and of course, ebay piled them with changes. If you have other questions, I will try to help as best I can. I use them mainly for listing items.

Again, sorry I can't respond to your question.

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