Thanks for helping to bring this issue to our attention. While we have received similar reports from a handful of customers, we haven't been able to isolate a technical reason for these occurrences based on those reports. We have, however, noticed a significant decline in these reports over the past few hours, so we're hoping that is indicative that whatever is causing this problem is blowing over.
If you are still experiencing this problem, please contact our customer support department using the appropriate link on the following page: http://www.auctiva.com/free-auction-software-help/help.aspx
As we continue our investigation into this issue, we will likely need additional input from customers who are experiencing the problem. Thanks for understanding.