Constant page Freezing

Hi hysteriaNY,

Thanks for making us aware of the difficulties you are experiencing.

We have recently been receiving reports from a number of Verizon internet users who have been encountering unusual slowness and/or timeouts while using our website so, if you are indeed a Verizon internet user, I believe you are being impacted by this issue as well.

I actually just posted a comment about that issue on the following thread in our Community forum, so I recommend checking there for an overview of the current situation: https://community.auctiva.com/e...5609321/m/6967032766

If you are not using Verizon internet, please let me know and I will come up with another way to work with you on this given that you are unable to submit a support request.

We apologize for any inconveniences this may be causing!

-Mike

Auctiva Mike,

We seem to have no slowness problems connecting to here community.auctivia.com who hosts this and if its Cogent why is this URL fine and the main site bad if its Verizon ? If its a different host and this problem is not fixed maybe you need to consider whoever hosts this site to take over both

Auctiva Mike,

I give up. I'm canceling my Auctiva account. Maybe when you get things straightened out, I'll come back. But until then, my time is worth more to me than spending hours trying to use Auctiva. I've used Auctiva for a long time and I am sorry to be leaving. But I do not prepare listings just for the fun of it . . . I count on the profits I make. Maybe if enough Auctiva uers leave, the financial impact will make Auctiva seriously resolve these issues. I hope so, because I used to really enjoy the relationship I had with your company.

Hi

its about time people post here to say that Auctiva is working fine for us. so no mater what folks feel something is amiss with Verision

working ok here for me

Freezing here

After struggling for an hour today, and clearing my cache, etc., I come to the community to find out my problems stem from Verizon and Auctiva. Why have you not posted an alert of some kind on your home page????? I, too, count on my listings for income....this is not a hobby! Having been a subscriber for a number of years, I'm seriously considering canceling. There have been too many issues of late, with little communication to subscribers.

Finally stopped freezing, now just really slow. Verizon Fios, with either Firefox or Chrome. MikeD thanks for your efforts, I do appreciate it, but I miss using Auctiva.