Custom Items listing problems

Are you clicking on the custom item specifics link within the ad and then adding the required specifics (noted with an asterisk)?

Then are you clicking submit at the bottom of the custom item specifics page to make sure they were added?

Hi Its Just Me,

Yes... the custom items actually show in the preview...

When I try to post on EBay it comes back with the API error.

I'm flummoxed!

This is the actual error message...

"Category 38252 only accepts custom item specifics."

Does this mean I cannot include my own details?

Thanks for your help.

Dear Sharyn,

I'm sorry to hear about the difficulties you are experiencing.

I reviewed your account and, although I was unable to find this error in the Notifications section of your account, I believe it was most likely returned because you entered your Item Specifics information using the “Choose Item Specifics” link instead of the “Custom Item Specifics” link.

If you are still struggling to post any of your listings due to this error, I believe you should be able to get around the issue by clicking the “Choose Item Specifics” link, clicking the “Clear” button within that interface, then entering those details in the “Custom Item Specifics” interface and attempting to post the items again.

We became aware of this issue for certain categories recently and will be removing the “Choose Item Specifics” link from the categories in question (including eBay AU category # 32882) as part of an upcoming site update.

I hope this helps. If you need any further assistance with this, please feel free to contact our Customer Support team by mousing over the “Help” tab on our site and selecting the “File Support Case” option.

-Mike