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I ran into major problems during the eBay free listing promotion. On Thurs of last week everything was fine. On Fri all of the sudden I rec'd nothing but error msgs & couldn't list or relist without getting error msg. I filed a support case & received NO HELP WHAT SO EVER. They claimed NO ONE ELSE WAS SUBMITTING PROBLEM so they brushed me off as it was my problem. A windows update occured & suddenly Auctiva started working OK for the most part. (Still get occasional error msgs & changes aren't saved.) I'm so angry at the RUDE & LACK OF SERVICE FROM MICHAEL AT AUCTIVA. In JAN I'm going to research other 3rd party services & even consider going with just eBay since 12 pics are free now.

I'm so angry with lack of consideration & rudeness from top level at Auctiva.

Merry Christmas to other Auctiva users & ba humbug to Auctiva.
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We all have been having issues for the last couple/few months (JUST READ THE BOARDS HERE AND YOU WILL SEE) and you received one of the scripted responses which they make even if tons of people have complained on the boards and or facebook too.

This weeks BIG issue is/was not being able to log in and getting error messages....and they are very much aware of it. There were also several other issues. It to is posted here on the boards in a couple of places. It, as well as others, still was occurring AFTER the "fixes".

So you are not alone.....and we all hate it and feel the exact same way


Auctiva has been doing a lot of "fixes".....all be it temporary fixes, so issues tend reoccur frequently.

For now...since this is the busiest time for us sellers, all you can do for now is to try to work around these issues as best you can....like the rest of us.

You can ask any of us here when you have an issue and if we can help with telling you about a work around to use for now we will be happy too.
Unfortunately that is about the best you can expect.


Merry Christmas to you too
Last edited by trinkets
Many issues and go arounds which are to me temporary fixes, I have been whining about this for months. Honestly, my thought...we do not need "new" functions or "new and improved pages" etc. We need the things that are already there fixed without go a rounds.

Also, I would LOVE to see the feature center updated with what has and has not been done, as while I know most of what has been done, others may or may not, especially newbies may not know and some are not even aware of what feature center is.

Just my thought...
Last edited by lookandbuyme

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