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I just started with Auctiva and have been able to get everything figured out save one or two things. The one that is causing me the worse headache is my gallery/ebay header image. I sell books. I only ever use the stock photos. I check off to use them as the gallery pic yet I can't check off anything to use in the ebay header pic. SO when I finally uploaded my listing, it pulls the first thing off of my ad, a little I love reding banner, and shows that as my ebay header picture, yet my gallery picture is correct. How do I fix this? I went through manually and changed the pics over on the ebay website but I can't be doing that when I list tons of books....
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To explain a bit more, when I go into eBay after I post it to revise the pictures, under images it shows the stock photo (what I want) as the first image, then shows the banner as the second image. As soon as I delete the additional image it reverts back to using the stock photo as the ebay header. And in Auctiva previews, the eBay header is the stock photo. SOmehow, someway between uploading the auctiva listing and it popping up on eBay it is adding additional photos. Any ideas?
When you choose Find Product, there will be an option near specifics to check for use stock photo. Then in your image selection area, if something shows in header selection, just click remove and leave it blank. When not choosing a header image, the stock photo will be used if you have it checked. I tried this and it previewed okay. I didn't post so I'm not sure how that part would go. I sell books too but I use my own pictures.
Thank you for your response. I have done that. I check off to use stock photo and it still is importing two photos, the stock photo and the second image from my actual listing (the goofy banner)BUT... nothing shows at all in my image header selection, so I can't delete the goofy banner.(I only see this when I go through ebay to revise it then I see the stock photo and the banner photo as my images) I'm not that computer savvy so I have no idea why it is doing it. I've been listing since 02 so I can do listings, I just can't figure this one out.

When I signed onto Auctiva it imported my ebay listings which are all turbo lister. On turbo lister I used inserts to insert animation and the goofy banner. It uploaded those inserts as photos and I was able to use them in auctiva auctions ...it has got to be something with that but I really like how my ads look with them. I've spent way too much time already tweaking the ads so I think I'll start with a clean slate tomorrow and try again to re create a master ad. Maybe it is something in there.

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