ebay listing taking forever

Same problem here - had hundreds of items - they said they were processing....then posting to Ebay - then they errored out and said "Not Listed In Time".

Completely unsatisfied!!!!

Have tried again - and now they are once again "PROCESSING"

Ditto. Been like this for the past 5 hours that I've attempted to list.

Where are the listings I am attempting to post during this very important holiday shopping period? Come on guys. What is going on? Maintenance should be over, yes?

yes.. they keep failing, and i keep trying to relist them..

losing alot of money this way.. especially when Christmas is due soon.

I AM BEING DRIVEN MORE CRAZY THAN USUAL WITH THIS 'GO SLOW' TODAY, WHAT IS GOING ON? DO THEY KNOW AT AUCTIVA I WONDER, THAT EVEYONE IS BEING HELD UP. SPEED IS ESSENTIAL. PLEASE SOMEONE DO SOMETHING

Agree - I have filed a support case with several posts regarding this issue - of course with NO Response. I see you CANNOT Call in Technical Support questions.

Guess I should have paid the .10 Turbo Lister fee for all my auctions.

Seems customer support is NONEXISTENCE. Waiting a day or so for a response in un-acceptable, I will move my business elsewhere!!

Any confirmation would be nice... "we're working on it"...."can't fix it".....

It's the sitting/waiting that is aggravating!!

Guess in the meantime I'll use a secondary listing method - would recommend to all others to start the same - as who knows WHEN/IF EVER we'll get a response on here!!!

Best of luck to you all and keep all updated as I will do the same.

Ditto. Nothing being posted. Auctiva? Any response please?

Same here help support not answering my mail . im frustrated as well black friday biggest day of ther year help you guys let us know what is going on , listings not posting in time or not posting at all. and i see some other listings are dissapperaing off my ebay .

its just that i spent the whole day trying to learn how to work this website, and I get all this trouble to try and save a few cents.. not very impressed

OK, I finally got a response to my case, here's what Auctiva said:
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Hello,

I apologize for the inconvenience. I would like to let you know that our site was on maintenance for last few hours, so that we can serve you with our best. During maintenance Auctiva is unable to communicate with eBay and that is why you were not able to make listings. Our site is up and running fine now. I request you to try to make listings now. Normally it takes 4-6 hours for Auctiva to import your active listings from eBay to Auctiva and it is done automatically.


Please let me know if the problem still persists.

Thank You,
Auctiva Support.
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Now wouldn't you think that with TODAY being BLACK FRIDAY - they could change their maintenance??

Pssssssst...

Problem still persisting.

Problem listing still exists! Grrrrrrrr

If at all possible can you please delay your next scheduled maintenance till AFTER Christmas? This constant maintenance is really an imposition on sellers.

NOTHING HAPPENING HERE YET. ARE WE BEING FOBBED OFF? MAYBE THE SITE ISN'T UPTO THE VOLUME OF USE.

AUCTIVA PLEASE INFORM US. NOW

problem is still persisting
When do you think it will be fixed then

Auctiva have replied to me see below.

Hello,

We are aware there is an issue with one of our scheduling servers. Our Engineering department has been notified, and will be working to resolve the situation as soon as possible.

Please wait for a return message of failed or not posted before trying to repost an item, otherwise you may end up with a double listing.

Thank you,
Auctiva Support

CAN SOMEONE SUGGEST ANOTHER LISTING SITE? NEED HELP HERE

Yes I can make that suggestion. All you need to do is go straight to Ebay and do your listings there while this mistimed maintenance goes on.

It appears the listing didnt restart properly after we finishesd database maintenance this morning. Things will be listing momentarily.

my listings are also not posting, At least I am not alone..... And they are still not posting even now, I have been trying all day.

I think that you can get the HMTL for your listing from the saved listing page and paste it onto the description page of the standard ebay form,or turbo lister, via insert own HMTL, I think all your pictures and details will appear on the description page, All the rest of the info you have to add manually. make sure you disable the design template on the picture section, keep this marked as none and picture as standard

OK, enough is enough.....
In the "News" Community, Auctiva posted:
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We are aware of listings not posting. We are working to fix it and we will post an update within one hour .

Thank you for your patience.

This message has been edited. Last edited by: Auctiva Support, November 24, 2006 09:20 AM
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Well, it is WELL OVER AN HOUR NOW!!

Thanks to Auctiva, I have now lost days of creating listings SPECIFICALLY for this morning (WHICH IS NOW LONG GONE!!), hours this morning trying to figure out what to do next.

They tell me - oh it was the schedule maintenance (VERY BAD TIMING AUCTIVA!!) - then I hear elsewhere one of their scheduling servers was down (IF ONE WAS DOWN, DOESN'T THAT MEAN HAVE OTHERS - SO WHATS UP WITH THEM??). Then I see something different - SO WHAT IS IT??

I think they are just blowing smoke at us.

Activa USED to be a competitor for Ebay listings, but believe me, I WILL NEVER recommend this site to ANYONE interested in selling on Ebay!!!

I will be reviewing the legal obligations and see if any action can be taken, if so and file appropriately, also keeping all other sellers informed. Because thanks to Auctive, I have literally lost hundreds if not thousands of dollars in sales this morning.

You cannot offer services like this (even Free ones), for businesses that survive off online sales and mess up their entire BEST SALE DAY OF THE YEAR and blame it on "scheduled maintenance".

Any others feel the same way??

In the meantime, I'm manually creating my listings in Turbo Lister/Ebay because I KNOW I CAN TRUST THEM!!!!

Listings are now posting. We are sorry for the inconvenience.

WHY YES THEY ARE POSTING! WOOHOO!

Thank yoooooooooooooooooooooou!!!!!