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Hi everyone, I just encountered a problem with ebay , and I hope someone in the community is more familiar with it than I am. I was preparing an invoice to send to a buyer, and entered the shipping amount, and then entered the discount amount in the seller discount box. When I hit preview, a window came up saying that the discount amount had to be less than the shipping amount, words to that effect. I tried it 4 times, and the same box came up. On ebay live chat, I was told that ebay does not permit seller discounts in higher amounts than the shipping charge entered! I then asked, what if I lower the price on one item the buyer is purchasing, to reflect the discount. Will the final value fee be based on the new, lower amount, or the original amount of the item. I was told the final value fee is charged the moment the item is clicked, to but it now, and no adjustment is made. Is this true? Was I given the right information? If anyone has given their buyer a discount, how did you do it? I would love to know, and hear what you think. Thanks so much
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Thanks for confirming that I was given the right information, oneheart. It's one thing to pay the high fees Ebay charges, but to interfere in how anyone chooses to conduct business with a buyer is something else! If a buyer spends $300.00, and shipping is $5.00, the buyer can only get a discount of $4.99, staying under the $5.00 shipping. If you wanted to give that buyer 10% off, you can't. High fees aside, If you thought you were at least running your own business, your're not, and here's the proof! Greedbay doesn't get enough. We've all seen the many tips and ideas Ebay offers to help you to increase sales, the click and spend ones such as their picture packages, showcasing, etc. It sure helps to increase their bottom line, while decreasing yours, but offering a discount based on a sale total is a no no, because Ebay loses if they can't charge a final value fee on the deducted discount amount. As usual, sellers are between a rock and a hard place.

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