Skip to main content

Hi there I recently made some major changes to my ebay store categories and I needed to update it all on auctiva but every time I do it says error can't update store categories. What can I do? I have filed a support case but no response yet and it has been a few days. I can't change the categories back as I couldn't remember them even if I tried and it just wouldn't work with my listings if I did. Anyone had or have this porblem?
Original Post

Replies sorted oldest to newest

I just tried to update again and still not working. Darn Darn Darn. I hope you get yours worked out. I changed about 20 or so catergories so maybe that has something to do with it?
I will post the answer if any when I get it for future reference in case it happens again to anyone.
It not affecting my listings too badly. I just can't really create a minority of new ones as I don't have a category to put them in yet!! :P
Cheers guys,
Tegan
FWIW, I had trouble adding folders to the image section....I wanted more than I had. Support was a bit slow to respond but when they did they said they didn't know of any restrictions. Yet I encountered them. Since then I have been able to add one or two at a time. I think it could be a matter of "time". Or maybe they really are working on it and that's why mine are finally adding.
I really screwed mine up when I switched over. Now I have a mess to clean up. I didn't know what I was doing. I hadn't even fully recognized what categories do for me on ebay yet.
I hope it gets concluded soon.

Add Reply

Copyright © 1999-2018 Auctiva.com. All rights reserved.
×
×
×
×
Link copied to your clipboard.
×