Editing Active Listing

osusueMember

I am trying to edit an active listing but the listing will not allow me to edit the description. Last week I revised a description to a different listing and template with no problems at all. I think this is related to the template that is used. Some templates will not allow revisions. The listing I am currently trying to revise will not recognize the cursor, so I cannot make any changes. I have tried revising by going directly through ebay and by going through Auctiva. Neither will work. Any suggestions on how to make the necessary changes to my listing?

9/27/109:17 AM

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wizardofozMember

That's odd that you can't even edit when going directly through Ebay. Do you have bids on the item, and that's why it can't be edited? I have always been able to edit my listings on Ebay if doing so through auctiva doesn't work. Did you file a help ticket? Might be a known issue. Sorry I can't be of any real help!

9/27/1011:47 AM

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member8880Member

You must have a bid(s) on that particular item...that and having less than 12 hours left are the only reasons I know of that you wouldn't be able to revise. Once a bid is placed you can't change anything but you CAN add to the description. (There would be a box for extra text under the template. On the finished revision it would show up all the way at the bottom)

9/28/1012:06 AM

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