Flash player disapears

nanaMember

Anybody having a problem with the flashplayer. I've installed it several times and it keeps disapearing. I'll look at my listing and it shows an icon to download "flash" so I reinstall it and all works fine for awhile. Could this be caused by my spyware removers? I also switched browsers to Firefox and have it clear my personal data everytime it closes. Could that also delete the flash player? Does anyone know how to set it to stay put!
thx

9/19/0610:57 PM

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missroseMember

YESSSSS! I am. I installed it to over & over. Its still doing it. Must be there problem.

Is Someone Going To Fix It?

9/20/0610:20 AM

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auctivamikedAuctiva Customer Support Manager

Hi Community,

It sounds like there is a setting or application on your system that is interfering with the functionality of Flash. I suggest filing a support case regarding this issue using the appropriate link on our help page:

http://www.auctiva.com/free_auction_software_help/help.aspx

Also, once you have installed Flash Player, it is necessary to restart your system. If either of you haven't done this already, I suggget giving that a try.

-Mike

9/20/0611:17 AM

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missroseMember

I have restarted my computer. Its strang, its like flash player just stopped working. I cleaned temp files from everything on my pc. Still dosnt scoll for me. the only thing that it does work on is foxfire. everything else on the web works just fine with the flash player.

9/20/0611:25 AM

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missroseMember

Mike do you have a email adress? I can send you the pic for the store window. So you can see what it looks like.

9/20/0611:35 AM

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auctivamikedAuctiva Customer Support Manager

Hi missrose,

I know what you are seeing. We will continue to work with you on this issue through your open support case.

-Mike

9/20/0611:48 AM

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missroseMember

K thanks mike. I hope so.

9/20/0611:53 AM

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missroseMember

Okay I got the fix. You need the active x flash player. go to this link & download this one. I dont know what happened there but the one I downloaded from there site didnt work.
Try this one....
http://www.softwarepatch.com/internet/flash.html

9/20/062:56 PM

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auctivamikedAuctiva Customer Support Manager

Hi missrose,

Great to hear! Thanks for keeping the community updated.

-Mike

9/20/064:01 PM

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missroseMember

No problem thanks for tryin to help.

9/20/064:58 PM

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