Friday June 9th (PDT) - Release Discussion Thread

Hi!
I signed up months ago, but only came back yesterday to start listing through Auctiva. Waited till tonight to list to get past the upgrade. Now my listings have 3 images in the template instead of the 1 it's supposed to have (it's a custom template I made). When I preview the template, it has the 1 it's supposed to have. Now what do I do????

Also, my store window is stuck on "Loading Images." I thought by reading here that this had been fixed.

http://cgi.ebay.com/Cello-Colorful-Star-Cellophane-Gift...ZphotoQQcmdZViewItem

hope there's cs this weekend...I had planned to put my store back up with Auctiva instead of TL2.

angelsolutions

I read your notice that the site was back up and running and that things look good and yet:
1) There are no Edit of Remove tabs under photos so I can't edit the photos
2) I'm unable to click on an image and have the corresponding number appear-in fact, nothing appears and I cannot enter the photos into the listing
3) I've tried repeatedly to change the template in a saved listing to another template but when I click on the new template selection, it does not appear in the listing. Nothing happens!
I haven't been able to list a single auction all day and yet you say the site is back up and working??????
What is the ACTUAL status of all of these problems?
Thanks

Hi Cara,
When I click on thumbnail it just shows how many megabytes and the jpg. name. Whereas normally when I click on it the little yellow numbers would pop up on the pic. I haven't tried it yet this morning but I am getting ready to. I will let you know if it works today! Thanks!

Hi again Cara,
No-still not working this morning.

I have 2 listings where all the information has disappear. It now a blank sheet. No checkout, no shipping, no description. The only thing that's left is the title on the saved listings page. One of Auctiva fellows said not to save it if it disappears. I followed those instructions and reported the two listings. Any updates on when this will be repaired?
Thanks
Rosemary

Can't change templates either when writing up listing. Help!

I can't list any of my auctions b/c the Galery picture is no longer selected due to the software upgrade. I have to go into each auction and choose Gallery Image #1 in order for my listing to be valid now. Are you guys going to fix this issue...or do I need to spend the entire day fixing my auctions one by one

OK..the gallery thing is fixed...but now it has unchecked all of the countrys that I am shipping to...I have to in and check them all in order for my auctions to list. I also can not leave them blank...like I did before for an item that was not for international shipping...can you guy's please fix this problem?

i am not able to post either, when i try i get an error, and when i do an error check it says error check passed, but if i go into each listing and click post, i get a screen saying i am about to post a new listing, and please confirm it, then the item will list, but i have over 170 saved listings that need to be listed daily, do i have to go into each listing and confirm post? this will take hours..please tell me there is still a glitch and it will be fixed soon!

I have found that some of my intl shipping options have been deleted, and for the ones that are correct, they will post, if I edit the listing, but don't make any changes, just save it. Only then will it work.

I read your notice that the site was back up and running and that things look good and yet:
1) There are no Edit or Remove tabs under photos so I can't edit the photos
2) I'm unable to click on an image and have the corresponding number appear-in fact, nothing appears and I cannot enter the photos into the listing
3) I've tried repeatedly to change the template in a saved listing to another template but when I click on the new template selection, it does not appear in the listing. Nothing happens! In fact, I'm unable to even add any template to a new listing or saved listing.
I haven't been able to list a single auction since Thursday and yet you say the site is back up and working??????
Can someone please help? Is anyone working on these problems?
Thanks

Way too many problems going on. Thought I read in another thread that images were not supposed to be affected. I've removed my Auctiva listings from eBay & disabled my Auctiva store/window. Back to TurboLister for me...

I'm here to join the chorus. My profiles are whacky - when I try to list through my master profile, the master text in the details does not show unless I click the "text" and then "design editor" or whatever they are. It's blank, then when I click on the link, it's html, then I click it again and it becomes my text as I want it.

I have gone in and tried to edit my "Details" profile but it doesn't help.

I'm also having trouble with my images. I can upload fine to the listing, but I can't load a gallery picture. There is nothing in the pull-down menu like there once was two days ago in the old version, which I now miss desperately. The new image uploading has me confounded. It seems more complicated and less . . . good.

I'd like to take 30 seconds instead of 30 minutes to create my listings through Auctiva. I miss that.

Is it safe to assume these things are being worked on frantically and in just a few days I'll be content again?

I've asked the developers to review all posts on this thread and see what has been fixed and what has not. I know we did another build to fix some of the early Friday problems. This was done around 7pm (california time) on Friday night.

I'm not sure when the next release is scheduled to fix the remaining problems. Will try and find out and post as soon as I know.

-Kevin

leahyrlw,

We found the issue causing your listings not to open up properly. This has been fixed.

-Kevin

I am consistently getting an api error when i try to post my lisitng. it tells me to remove any parenthesis, i have done that to no avail.

please advise!!!

Hi all-I still can not get an image to load in my listing. Can do the gallery pic but nothing else. Am I still the only one out there with this problem? Also still cannot change template.
Please help!!

still cant list without going in and saving each listing.

When I try to upload a photo I'm informed that "a script on this page is causing mozilla to run slowly. If it continues to run , your computer may become unresponsive. Do you want to abort the script? 'cancel' or 'okay'." I've filed a support case for this.

I have no idea what any of it means. I just don't want to list anything for fear my pictures won't show up correctly.

Is anyone else getting this message in their netscape?

I can't post any pictures. I can select pictures but when I click "done" to post them, my computer freezes every single time, on both mozilla and netscape. very frustrating and dissapointing!!!