I didn't know that you could pay for US shipping and switch to international in paypa

Wow, that's pretty sneaky. Why on earth is that even allowed?

I wonder if they legitimately forgot to update their address or if they are trying to pull a fast one.

Keep us posted about how you handled the situation and how the buyer responds--it could be helpful to others in the future.

Hope it works out for you in the end

quote:

Originally posted by Auctiva Rebecca:
Wow, that's pretty sneaky. Why on earth is that even allowed?

I wonder if they legitimately forgot to update their address or if they are trying to pull a fast one.

Keep us posted about how you handled the situation and how the buyer responds--it could be helpful to others in the future.

Hope it works out for you in the end

I sent him a email stating that I would ship to the winning address unless he wanted it to go to Canada and it would cost $9.00 more.

To keep it light I offered to add a gift note if he wanted it to go to Canada.

He sent me the $9.00 but said he couldn't understand why I can't ship to the US address.

Now I was really confused.

So I said I would send it where he wanted (since I had the 9.00)

It turns out he was logged in on his girlfriends eBay account but paid with his PayPal account which is verified in Canada.

He wanted it to go to the US so I changed the address on the label and sent the $9.00 back.

All is well and everyone is happy. Nothing sneaky.

I added a couple of packs of hooks to keep him happy.

We learn something new everyday.

I'm glad everything worked out! You never know how situations like yours will end up, but being the seasoned seller that you are, you knew exactly how to handle it.
I can see why you have a 100% positive feedback rating!

Actually there are quite a few that do this. They have a ship to address in USA and cross over from Canada to pick up all there packages at one time.
That person didnt handle it properly and I can understand why you got confused.
Having said that I had a problem last week a with a Person in Spain registering as if there were in UK. This way they could bid on a item although I dont ship to Spain.
Now I didnt know that can do that. Got watch em

I had a similar situation. The eBay buyer's location was in Texas, and they paid the US shipping rate. Yet the PayPal address info for them said Mexico.

Was it intentional...who knows? I didn't address or accuse that, but here's how I solved it:

1. Pulled up the 'your item sold' email notice from eBay, and copied the address shown for the buyer (Texas in this case).

2. Pulled up the PayPal info and the delivery address shown (Mexico).

3. Sent buyer a message through eBay (not email to email). I explained that eBay's info said the TX address (and I included the actual address), but PayPal's showed the Mexico address (which I also included). Also that the shipping rate paid was based on the US one, and if they wanted Mexico, it would $XX.XX higher.

4. Received answer from buyer saying send to the Texas one.

5. I responded w/thanks, and also detailed the steps for them to separately update their address in both PayPal and eBay. (you could do that in step #3 if you prefer). Buyers have thanked me for that before, since they forgot to update an address or didn't know how.

6. Kept it all courteous and thankful, etc. Yes, that was a challenge at the beginning, haha, but this has worked a number of times for me.

i get this alot in sales to south america bidders , many of them have a mail drop in maimi fl

I have the opposite, they have US addresses but live elsewhere. Okay by me.
You can alway cancel your sale and give ebay a reason. As far a South America goes I don't sell there for many reasons. Canada and Europe no problems yet.