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I had a auction listed on eBay with international shipping offered.

The winning bid came from someone in Washington state. When they went to pay for it in Paypal they put in a verified address in Canada.

They only paid for Priority Mail U.S..

I thought that I had seen everything.
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Originally posted by Auctiva Rebecca:
Wow, that's pretty sneaky. Why on earth is that even allowed?

I wonder if they legitimately forgot to update their address or if they are trying to pull a fast one.

Keep us posted about how you handled the situation and how the buyer responds--it could be helpful to others in the future.

Hope it works out for you in the end Smile

I sent him a email stating that I would ship to the winning address unless he wanted it to go to Canada and it would cost $9.00 more.

To keep it light I offered to add a gift note if he wanted it to go to Canada.

He sent me the $9.00 but said he couldn't understand why I can't ship to the US address.

Now I was really confused. Confused

So I said I would send it where he wanted (since I had the 9.00)

It turns out he was logged in on his girlfriends eBay account but paid with his PayPal account which is verified in Canada.

He wanted it to go to the US so I changed the address on the label and sent the $9.00 back.

All is well and everyone is happy. Nothing sneaky.

I added a couple of packs of hooks to keep him happy.

We learn something new everyday. Smile
Actually there are quite a few that do this. They have a ship to address in USA and cross over from Canada to pick up all there packages at one time.
That person didnt handle it properly and I can understand why you got confused.
Having said that I had a problem last week a with a Person in Spain registering as if there were in UK. This way they could bid on a item although I dont ship to Spain.
Now I didnt know that can do that. Got watch emSmile
I had a similar situation. The eBay buyer's location was in Texas, and they paid the US shipping rate. Yet the PayPal address info for them said Mexico.

Was it intentional...who knows? I didn't address or accuse that, but here's how I solved it:

1. Pulled up the 'your item sold' email notice from eBay, and copied the address shown for the buyer (Texas in this case).

2. Pulled up the PayPal info and the delivery address shown (Mexico).

3. Sent buyer a message through eBay (not email to email). I explained that eBay's info said the TX address (and I included the actual address), but PayPal's showed the Mexico address (which I also included). Also that the shipping rate paid was based on the US one, and if they wanted Mexico, it would $XX.XX higher.

4. Received answer from buyer saying send to the Texas one.

5. I responded w/thanks, and also detailed the steps for them to separately update their address in both PayPal and eBay. (you could do that in step #3 if you prefer). Buyers have thanked me for that before, since they forgot to update an address or didn't know how.

6. Kept it all courteous and thankful, etc. Yes, that was a challenge at the beginning, haha, but this has worked a number of times for me.

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