Image upholding fails; images disappear on eBay listings

Yeppp!! I just noticed that about 75% of mine are down now too....I have listing to do, but I am waiting to see what will happen...this happened about a week ago too....

No Images - I have two accounts with Auctiva! Both accounts show 0 images/thumbs! I only found this out today because I was going to put a set of listings on Ebay!!!! One thing after another, I think it's about time I start looking for another answer for my picture hosting. If they infact cannot get my pics back I will have lost hours upon hours of redoing all my older pictures. Very unhappy member! dp2292 and dp5221

No images showing on eBay site. Very dissapointed. Buyers are emailing me - No pics no bids. Please fix problem. Losing money by the minute.

Hi Community,

I appreciate everyone's help in bringing this to our attention. Our IT department has been informed of this issue and will have it corrected as soon as possible, most likely within the next 20-30 minutes.

I'll post again to this thread as soon as I have additional information pertaining to this issue to share. Thank you for understanding.

-Mike

Hi Community,

Out IT department has reported that this problem has been resolved so all of the images that went down this morning should now be loading quickly again. The resolution of this problem also means that everyone should be able to upload images successfully once again.

We apologize for the inconvenience this has caused and everyone's patience with regard to this matter has been greatly appreciated. Happy listing!

-Mike

Well it's coffee in cakes in the meantime! On the upside all we can at least write the listings and save them. So it'll be an add photo even later. It stinks that all the current listings (I run about 600 in store listings daily) will be down but hey, they've got 30 days to come back and see the listing...J/K. Seriously though I am hoping it all gets resolved soon and just trying to find something constructive in the meantime...and hey, this is good for me! Scorpio's are not known for being optimistic!!! Cheers and good luck all!! -G

Thanks Mike.

Mine is up and going again.

WOOHOOO! WAY 2 GO! Thanks for the update, guess I can stop picking my nose now...THIS IS A BAD JOKE!!! Take care all and happy working Saturday!! Cheers, G

YEP! it's working. I just tried and everything is A OK. Thank you Auctiva Support.

MINE LOOK TO BE BACK UP! YEA!!!

Thank you for the quick support response!

I take we have just gone back down with images again. They won;t upload again. Do we have any idea when this will finally get resolved - really resolved?

Pictures are not showing on ebay listings or loading when trying to create a listing. I had 17 watchers on an item and the last hour of auction no pictures. It's over now

This problem has been going on all day, now it's 11:45 pm in florida and for almost an hour the images are NOT working, neither on ebay or auctiva. When will this be fixed???

This is the second weekend in a row that my images have disappeared. Last weekend they were not all restored until late Tuesday and I spent many hours reloading images and revising listings. I hope this is not a repeat of last weekend.

Images gone in all auctions and thumbnails at Auctiva. Last week this happened: WE LOST ALL IMAGES IN ALL AUCTIONS FOR A FEW DAYS THEN LEARNED THAT ALL IMAGES OVER 2 1/2 WEEKS WERE LOST FOREVER....NOW what? If this is related to image shifting, Auctiva can you do this on weekdays? When will this current matter be resolved?

Mine are down too! This sucks as auctions are ending and without a pic, no bids! Grrrr! Any news on when we can expect it to be back up again, Auctiva? JEEZE!
Vix

THIS IS REALLY PISSING ME OFF!!!!! 2 Saturdays in a row Auctiva has cost me sales on ebay!! THey asked us to put our faith in them and things would work out! PLEASE! How is it that SATURDAYS they seem to screw us out of our sales and listings?? I want some answers and am sick of it! I too went through this last weekend. I don't think they realize how much work we put into this and how most of us NEED the money. ANSWERS NOW please!!! SOmeone!!!!!!!!!