Listing fees question

edscarsMember

I haven't been listing much lately, but just noticed that when I try to list items that are supposed to cost me a 5 cent listing fee since I have a premium store, the Auctiva fee calculator is telling me the estimated ebay listing fee will be 50 cents. These are for good til cancelled or 30 day listings. I could have sworn the fee calculator used to say 5 cents. I'm wondering if I'll get charged the 50 cents or just the 5 cents. When I prompt the Auctiva lister to estimate my fees, here's what I get:

Estimated eBay fees to list this auction are broken down as follows:
Insertion: $ 0.50
Gallery: Free!
¹ Total: $ 0.50

--------------------------------------------------------------------------------
¹ eBay discount and sales are not reflected in our fees estimate.

Any ideas here? I guess I'll just have to try a test listing like above and see what ebay charges me. If it's 50 cents for each of my around 400 gtc listings I want to list now, I've got a problem.

5/28/104:16 AM

❤️ 0

Original Post

Replies sorted oldest to newest

edscarsMember

Okay I went ahead and did the test listing, and ebay only charged me the 5 cents. Looks like something needs to be corrected in the Auctiva listing software.

5/28/109:13 AM

❤️ 0

auctivarebeccaAuctiva Product Manager

Hi!
Because we have no way to tell which level of store a user has, our fee estimator will return the basic insertion fee for a listing. We also don't know if a seller is eligible for discounts based on their powerseller/TRS scores. This is also true during eBay listing fee sales--right now they are having a sale for auction style listings for non-store owners, but our estimator is not able to know when these "random" sales will take place, and therefore will not show the zero insertion fee for those listings.

The fee estimator is just that--an estimate-- that will return the basic listing costs (without discounts) so that sellers won't get sticker shock when they see their eBay bill

In this case, we feel it's better to over-estimate than to under-estimate.

Remember that Auctiva has no control over the actual fees that are charged by eBay, and sellers should check with eBay to get the exact cost they will be charged for listing.

5/28/109:55 AM

❤️ 0

edscarsMember

Thanks for the good info...much appreciated!